Josh Lewis
Josh Lewis at Byers Toyota

Josh Lewis

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
383 Reviews
4.8

383 Reviews

Write a Review

383 Reviews of Josh Lewis

July 02, 2026

Dealership Rating
Employee Rating

Service was fast, ended up leaving my 4Runner and coming back later service was quick More

by wntgvup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Jul 03, 2026

Byers Toyota responded

Thank you for the great review! We are happy to hear your service was fast and easy from drop off to pick up 😊

June 26, 2026

Dealership Rating
Employee Rating

My daughter’s car was inspected and taken care of quickly and efficiently. Thank you. More

by campamja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Jun 29, 2026

Byers Toyota responded

Thank you for the great review! We’re so glad your daughter’s car was inspected and taken care of quickly and efficiently. We truly appreciate your kind words 😊

June 21, 2026

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Justin was absolutely amazing! They made it super simple. Service department is on point! I recommend to anyone! More

by j.price1076
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Jun 22, 2026

Byers Toyota responded

Thank you for the amazing review! We’re so glad Justin made everything simple and that our service department took great care of you. We truly appreciate your recommendation 😊

June 16, 2026

Dealership Rating
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All staff very nice. and very helpful.services are quick and they doing very good job More

by dotudinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Jun 17, 2026

Byers Toyota responded

Thank you for the great review! We’re so happy to hear our team was kind, helpful, and able to provide quick service. We truly appreciate your business 😊

May 28, 2026

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Employee Rating

I called and explained to them that my screen on my car was going black.They got me in on the day and time I had open. They checked it out and fixed it. I asked Qynnae a question about the lights and it More

by terryphillips43344
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Thomas Mitchell-Tech, Carrie Hacker- Clerk

Jun 01, 2026

Byers Toyota responded

Thank you so much! We’re happy to hear Qynnae and our team were able to get you in, explain everything clearly, and help get your screen issue taken care of 😊

May 16, 2026

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We appreciate the thoroughness of the communication with the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This partic More

by LVORYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Gynnae Britton

May 18, 2026

Byers Toyota responded

Thank you for the great review. We are glad you appreciated the thorough communication, professional expertise, and honest guidance without pressure. It is great to hear the issue was caught, covered under warranty, and that the rental made things easier for you. We truly appreciate your trust 😄

May 16, 2026

Dealership Rating
Employee Rating

I’ve brought numerous Toyotas to this dealership for service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well. More

by brju86
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 18, 2026

Byers Toyota responded

Thank you for the great review. We truly appreciate your loyalty over the years and are glad to hear you have consistently experienced honest, thorough service with clear communication. It means a lot to have your continued trust 😄

May 07, 2026

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Came in for scheduled visit of tire rotation. Everything was fine but next visit probably need to get brakes. More

by lpreston345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 13, 2026

Byers Toyota responded

Thank you for the great review. We are glad your visit went smoothly and appreciate you trusting us with your service. We will be ready to help when it is time for those brakes 😄

May 07, 2026

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Employee Rating

Great service department. All employees are friendly helpful kind and ready to help if needed More

by dyoungberg2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 11, 2026

Byers Toyota responded

Thank you for the great review. We are glad to hear our service department provided friendly, helpful, and kind support and made your experience a positive one 😄

May 01, 2026

Dealership Rating
Employee Rating

Upon picking up my car after service was completed,I had to go back in and ask for help with the following: glove box was broke, mirror setting was changed, rubber strip hanging out from under my hood and r More

by whartl76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2026

Byers Toyota responded

Thank you for bringing this to our attention. We are sorry to hear about the condition of your vehicle after service, as this is not the experience we want for our customers. Please contact a manager so we can look into this and address the situation with you.

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