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Haad Assad
Haad Assad at Lester Glenn Mazda

Haad Assad

Sales Representative

Lester Glenn Mazda

101 Route 37 E
Toms River , NJ 08753

4.6
14 Reviews

Hi, I’m Haad Ali Assad. My goal is to provide a friendly, honest, and stress-free car-buying experience. I’m here to help you find the right Mazda and make the process as smooth as possible. I look forward to working with you!

4.6

14 Reviews

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Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

Hindi Hindi

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14 Reviews of Haad Assad

October 27, 2026

Dealership Rating
Employee Rating

DENY DENY DENY! !!!!!!! NEGATIVE STARS: BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM THESE CROOKS!!! It's been 59 days since purchasing my 2024 Mazda CX-50 Cer More

by smokeyjoejuly
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chiam Sonnenblick, Andrew Pereira, Michael Ruvo, Michael Shimak, Anthony Sarro, Kathy Ottmer, William Doheny

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Oct 28, 2026

Lester Glenn Mazda responded

Hi smokeyjoejuly, We’re sorry this experience has continued to be frustrating and that we haven’t met your expectations. We understand how upsetting it is to have ongoing concerns with your vehicle, and we apologize for the frustration this has caused. The manufacturer has been made of your concerns. We appreciate you sharing your feedback. Thank You, The Lester Glenn Mazda Team

Oct 29, 2026

smokeyjoejuly responded

*************ARROGANT RESPONDER — BUYER BEWARE************ Your response may sound polite because this is a PUBLIC review, but it does absolutely NOTHING to address the actual problem. A generic apology is not accountability, and notifying Mazda corporate is not a resolution. BLAMING THE CUSTOMER AND THEIR PHONE IS NOT A DIAGNOSIS! I purchased a 2024 Mazda CX-50 Certified Pre-Owned from Lester Glenn Mazda in Toms River, NJ, and have experienced phone connectivity problems and noise disturbances since DAY ONE. More than 50 days later, these issues remain unresolved. My phone works perfectly in my Mercedes, Kia, and Hyundai, yet Lester Glenn staff and Mazda corporate have repeatedly blamed my phone and suggested I buy a new one. WHO BUYS A VEHICLE AND IS TOLD TO BUY A NEW PHONE TO MAKE IT WORK?! I should not have to spend even more money because you haven't properly identified the problem! And now, ONLY ABOUT 50 DAYS LATER, I'm told I'd have to pay $100 to take my vehicle to another Mazda dealership for a second opinion. ARE YOU KIDDING ME?! After all this time, I'm expected to pay extra just to get another dealership to investigate a problem that has existed since the day I purchased the vehicle. YOU'RE OUT OF YOUR MINDS! There are multiple current lawsuits concerning alleged Mazda infotainment defects and connectivity issues. Do I have to site them? Mazda has issued technical service bulletins addressing certain infotainment software issues including some CX-50 vehicles. I believe this is a Mazda connectivity, software, or compatibility issue. If you insist my phone is responsible, PROVIDE THE DIAGNOSTIC EVIDENCE! Stop blaming the customer and investigate the vehicle! STOP BEING LAZY!! My experience with Lester Glenn Mazda and Mazda corporate has been HORRIFIC, DEEPLY CONCERNING. I have been dismissed, disrespected, and spoken down to by sales and service staff. Especially by Kathy in service, whom slammed her hand down on her desk when I went to show her additional disruptions on my phone, as SHE SUGGESTED TO DO! This behavior is apparently acceptable by Lester Glenn Mazda, as Kathy has been employed there for some time. *****Lester Glenn Mazda approves of their employees to disrespect their customers***** It's on video. Your polite public responses do not erase the way my concerns have been handled. Your commercials mean very little when the actual customer experience falls so far short of expectations. My biggest regret is purchasing this vehicle. Had I known how difficult it would be to get answers, I would have reconsidered. And honestly, if I have a serious mechanical issue in the future, will I be blamed for that, too? I WANT ANSWERS, NOT ANOTHER GENERIC APOLOGY! Explain what diagnostic testing has been performed, provide the findings, confirm whether applicable software updates and technical service bulletins have been checked, explain why my phone is being blamed despite working in three other makes of vehicles, and tell me exactly how you intend to resolve this problem. I will continue documenting my experience and pursuing appropriate consumer complaint channels. Other buyers deserve to know about my firsthand experience. CUSTOMERS DESERVE TRANSPARENCY, RESPECT, AND ACCOUNTABILITY—not finger-pointing, excuses, and additional charges just to get answers. Lester Glenn Mazda and Mazda corporate: TAKE RESPONSIBILITY, INVESTIGATE THE ACTUAL CAUSE, AND PROVIDE A REAL SOLUTION! MY ISSUES REMAIN UNRESOLVED.

October 20, 2026

Dealership Rating
Employee Rating

Ali was Very Professional and Very Knowledgeable . ... Helped me through the process of buying an upgrade to my Mazda 3 ... I m very happy indeed driving home with my new Mazda CX-30... More

by tdoris02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 21, 2026

Lester Glenn Mazda responded

Hi tdoris02, Thanks for sharing your experience! We’re glad our team made upgrading from your Mazda3 to your new Mazda CX-30 such a smooth and positive process. It’s great to hear that Ali’s professionalism and knowledge helped you feel confident throughout your purchase. We’ll be sure to pass along your kind words! Thank you for choosing Lester Glenn Mazda in Toms River. Enjoy your new CX-30! Happy Driving, The Lester Glenn Mazda Team

October 13, 2026

Dealership Rating
Employee Rating

i bought a toyota rav4 (used) from this dealership as my second car and i could not be happier. i received amazing service, an amazing price, and the car and dealership cleanliness was on top. come here if More

by abby gomula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Pereira, Gwen Gainfort, Michael Ruvo, Michael Shimak, Frank Scrudato, Gregory Bibbo, William Doheny, Jesse Fryson , Julian Barriga

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Oct 14, 2026

Lester Glenn Mazda responded

Hi Abby, Congratulations on your pre-owned Toyota RAV4! We’re so happy you received amazing service and a great price, and that both your car and our dealership impressed you with their cleanliness. Thank you for recommending Lester Glenn Mazda to anyone looking for a team that knows what they’re doing. Enjoy your RAV4! Thank you for choosing Lester Glenn Mazda on Route 37 East in Toms River! Happy Driving, The Lester Glenn Mazda Team

October 10, 2026

Dealership Rating
Employee Rating

This was Easiest vehicle purchase I’ve ever experienced. Very happy Thank you Jen Warwick More

by buzzardkitty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chiam Sonnenblick, Gregory Bibbo, William Doheny

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Oct 14, 2026

Lester Glenn Mazda responded

Hi Jen, The easiest vehicle purchase you’ve ever experienced is exactly what we love to hear! That's what the Lester Glenn Experience is all about! Congratulations on your new Mazda, and thank you to you for choosing our team. Our Mazda service department is here whenever you need us. Thank you for choosing Lester Glenn Mazda on Route 37 East in Toms River! Happy Driving, The Lester Glenn Mazda Team

September 10, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was very nice and welcoming. Was able to feel no pressure when purchasing a new car with them and they made sure we left happy. More

by Charrison7445
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ruvo, Michael Shimak

Print
Sep 10, 2026

Lester Glenn Mazda responded

Hi Charrison7445, Thanks for sharing your experience! We’re so glad our team made you feel welcomed and comfortable throughout the process. A no-pressure experience is exactly what we aim for, and we’re happy we could help you find the right vehicle and send you home happy. Congratulations on your new car! Happy Driving, The Lester Glenn Mazda Team

September 09, 2026

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Employee Rating

Ali was very knowledgeable and professional. Everything was very easy and we drove out with our new car. More

by dcalta04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 10, 2026

Lester Glenn Mazda responded

Hi dcalta04, Thanks for sharing your experience! We’re glad to hear you found the process easy and that our team was able to make everything smooth from start to finish. Congratulations on your new car, and we hope you enjoy every mile! Happy Driving, The Lester Glenn Mazda Team

September 04, 2026

Dealership Rating
Employee Rating

Listened to my situation and worked with me to meet my budget and new car expectations More

by matthewjmarino82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 08, 2026

Lester Glenn Mazda responded

Hi matthewjmarino82, Thank you for the great review! We’re glad our team took the time to listen to your situation and work with you to find a vehicle that fit both your budget and expectations. We truly appreciate you choosing Lester Glenn and hope you’re loving your new car! Happy Driving, The Lester Glenn Mazda Team

September 01, 2026

Dealership Rating
Employee Rating

Very pleasant to work with when purchasing a new car. Would recommend when in search for a new car. More

by Lshiffman97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Pereira

Print
Sep 02, 2026

Lester Glenn Mazda responded

Hi Lshiffman97, Thank you for the kind review! We’re glad to hear your experience purchasing your new car was pleasant and enjoyable. We truly appreciate your recommendation and your choosing Lester Glenn for your new vehicle! Happy Driving, The Lester Glenn Mazda Team

August 28, 2026

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Employee Rating

Ali was exceptional very informative and thorough. It was great stress free experience. We will highly recommend Mazda to our family and friends. More

by Bop207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Pereira, Michael Ruvo

Print
Aug 31, 2026

Lester Glenn Mazda responded

Hi Bop207, Thank you for the fantastic review! We’re thrilled to hear Ali was exceptional and made your experience informative, thorough, and stress-free. That’s exactly the kind of experience we strive to provide! We truly appreciate your recommendation to your family and friends, and we’ll be sure to share your kind words with Ali. Thank you for choosing us! Happy Driving, The Lester Glenn Mazda Team

August 23, 2026

Dealership Rating
Employee Rating

A fun and great experience with all the staff My sales person was knowledgeable and and patient with presenting the cx90 and other cars to me. Mike the GM was also a pleasure to do business with. And an h More

by Keyboardeddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ruvo, William Doheny

Print
Aug 24, 2026

Lester Glenn Mazda responded

Hi Keyboardeddie, Thanks for sharing such a great review! We’re glad to hear you had a fun and enjoyable experience with our team. It’s wonderful to know your Sales Professional was knowledgeable and patient while showing you the CX-90 and other vehicles, and that Mike, our GM, was also a pleasure to work with. We also appreciate you recognizing Will and the positive experience you had speaking with him. We’ll be sure to pass along your kind words to everyone! Thank you for choosing Lester Glenn Mazda! Happy Driving, The Lester Glenn Mazda Team

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