Michael Ruvo
Michael Ruvo at Lester Glenn Mazda

Michael Ruvo

General Sales Manager

Lester Glenn Mazda

101 Route 37 E
Toms River , NJ 08753

4.9
348 Reviews
4.9

348 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

348 Reviews of Michael Ruvo

October 29, 2026

Dealership Rating
Employee Rating

Great experience with John, Mike and the team. Was able to get the deal I wanted and was a smooth process. Highly recommend this dealership More

by luke22lombardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JohnPatrick Leighton

Oct 30, 2026

Lester Glenn Mazda responded

Hi luke22lombardi, Thanks for sharing your experience! We’re glad John, Mike, and the team made the process smooth and helped you get the deal you wanted. We appreciate your recommendation and will be sure to share your kind words with the team! Thank you for choosing Lester Glenn Mazda in Toms River. We hope you enjoy your new vehicle! Happy Driving, The Lester Glenn Mazda Team

October 27, 2026

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DENY DENY DENY! !!!!!!! NEGATIVE STARS: BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM THESE CROOKS!!! It's been 59 days since purchasing my 2024 Mazda CX-50 Cer More

by smokeyjoejuly
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Oct 28, 2026

Lester Glenn Mazda responded

Hi smokeyjoejuly, We’re sorry this experience has continued to be frustrating and that we haven’t met your expectations. We understand how upsetting it is to have ongoing concerns with your vehicle, and we apologize for the frustration this has caused. The manufacturer has been made of your concerns. We appreciate you sharing your feedback. Thank You, The Lester Glenn Mazda Team

Oct 29, 2026

smokeyjoejuly responded

*************ARROGANT RESPONDER — BUYER BEWARE************ Your response may sound polite because this is a PUBLIC review, but it does absolutely NOTHING to address the actual problem. A generic apology is not accountability, and notifying Mazda corporate is not a resolution. BLAMING THE CUSTOMER AND THEIR PHONE IS NOT A DIAGNOSIS! I purchased a 2024 Mazda CX-50 Certified Pre-Owned from Lester Glenn Mazda in Toms River, NJ, and have experienced phone connectivity problems and noise disturbances since DAY ONE. More than 50 days later, these issues remain unresolved. My phone works perfectly in my Mercedes, Kia, and Hyundai, yet Lester Glenn staff and Mazda corporate have repeatedly blamed my phone and suggested I buy a new one. WHO BUYS A VEHICLE AND IS TOLD TO BUY A NEW PHONE TO MAKE IT WORK?! I should not have to spend even more money because you haven't properly identified the problem! And now, ONLY ABOUT 50 DAYS LATER, I'm told I'd have to pay $100 to take my vehicle to another Mazda dealership for a second opinion. ARE YOU KIDDING ME?! After all this time, I'm expected to pay extra just to get another dealership to investigate a problem that has existed since the day I purchased the vehicle. YOU'RE OUT OF YOUR MINDS! There are multiple current lawsuits concerning alleged Mazda infotainment defects and connectivity issues. Do I have to site them? Mazda has issued technical service bulletins addressing certain infotainment software issues including some CX-50 vehicles. I believe this is a Mazda connectivity, software, or compatibility issue. If you insist my phone is responsible, PROVIDE THE DIAGNOSTIC EVIDENCE! Stop blaming the customer and investigate the vehicle! STOP BEING LAZY!! My experience with Lester Glenn Mazda and Mazda corporate has been HORRIFIC, DEEPLY CONCERNING. I have been dismissed, disrespected, and spoken down to by sales and service staff. Especially by Kathy in service, whom slammed her hand down on her desk when I went to show her additional disruptions on my phone, as SHE SUGGESTED TO DO! This behavior is apparently acceptable by Lester Glenn Mazda, as Kathy has been employed there for some time. *****Lester Glenn Mazda approves of their employees to disrespect their customers***** It's on video. Your polite public responses do not erase the way my concerns have been handled. Your commercials mean very little when the actual customer experience falls so far short of expectations. My biggest regret is purchasing this vehicle. Had I known how difficult it would be to get answers, I would have reconsidered. And honestly, if I have a serious mechanical issue in the future, will I be blamed for that, too? I WANT ANSWERS, NOT ANOTHER GENERIC APOLOGY! Explain what diagnostic testing has been performed, provide the findings, confirm whether applicable software updates and technical service bulletins have been checked, explain why my phone is being blamed despite working in three other makes of vehicles, and tell me exactly how you intend to resolve this problem. I will continue documenting my experience and pursuing appropriate consumer complaint channels. Other buyers deserve to know about my firsthand experience. CUSTOMERS DESERVE TRANSPARENCY, RESPECT, AND ACCOUNTABILITY—not finger-pointing, excuses, and additional charges just to get answers. Lester Glenn Mazda and Mazda corporate: TAKE RESPONSIBILITY, INVESTIGATE THE ACTUAL CAUSE, AND PROVIDE A REAL SOLUTION! MY ISSUES REMAIN UNRESOLVED.

October 19, 2026

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Employee Rating

Lester Glenn Mazda was excellent. The dealership is elegant inside and Greg Bibbo the salesmen is spectacular. He is up front about everything and there are no surprises in your purch More

by mitchelp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bibbo

Oct 20, 2026

Lester Glenn Mazda responded

Hi mitchelp44, Thanks for sharing your experience! We’re so glad Greg Bibbo and Mike made your visit such a positive one. Honesty and transparency are important to us, so it’s great to hear Greg made sure there were no surprises and took the time to make you feel comfortable throughout the process. We’ll be sure to share your kind words with both of them! We truly appreciate your recommendation and thank you for choosing Lester Glenn Mazda in Toms River! Happy Driving, The Lester Glenn Mazda Team

October 16, 2026

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Employee Rating

It was a smooth, painless process buying a new car. We are extremely happy with our experience at Lester Glenn. More

by mrtlopes320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2026

Lester Glenn Mazda responded

Hi mrtlopes320, Thanks for sharing your experience! We’re so glad the process of buying your new car was smooth and painless. Making car buying easy and enjoyable is exactly what we strive for, and we appreciate you choosing Lester Glenn Mazda in Toms River! Happy Driving, The Lester Glenn Mazda Team

October 13, 2026

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Employee Rating

i bought a toyota rav4 (used) from this dealership as my second car and i could not be happier. i received amazing service, an amazing price, and the car and dealership cleanliness was on top. come here if More

by abby gomula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2026

Lester Glenn Mazda responded

Hi Abby, Congratulations on your pre-owned Toyota RAV4! We’re so happy you received amazing service and a great price, and that both your car and our dealership impressed you with their cleanliness. Thank you for recommending Lester Glenn Mazda to anyone looking for a team that knows what they’re doing. Enjoy your RAV4! Thank you for choosing Lester Glenn Mazda on Route 37 East in Toms River! Happy Driving, The Lester Glenn Mazda Team

October 10, 2026

Dealership Rating
Employee Rating

John was very patient and knowledgeable and helped me tremendously, he went above and beyond More

by jonjon415415
Recommend Dealer
Yes

Other Employees Tagged: JohnPatrick Leighton

Oct 14, 2026

Lester Glenn Mazda responded

Hi jonjon415415, Congratulations on your pre-owned Volkswagen! We’re so glad John was patient, knowledgeable, and went above and beyond to help you. We’ll be sure to pass your kind words along to him. Our service team is here whenever your new ride needs maintenance. Thank you for choosing Lester Glenn Mazda on Route 37 East in Toms River! Happy Driving, The Lester Glenn Mazda Team

October 07, 2026

Dealership Rating
Employee Rating

My experience with Greg Bibbo at Lester Glenn Mazda was one of the best I’ve ever had at a dealership! He was not only professional and patient but very informative about everything and he made the process More

by rosebud7557
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Pereira, Gregory Bibbo

Oct 07, 2026

Lester Glenn Mazda responded

Hi rosebud7557, Thanks for sharing your experience! We’re so glad Greg Bibbo made your visit to Lester Glenn Mazda one of your best dealership experiences. It’s great to hear he was professional, patient, informative, and upfront throughout the process, including when explaining the additional fees. We’re happy he and the rest of the team helped make your purchase easier and less stressful. We truly appreciate your recommendation and your kind words about Greg and the entire team at Lester Glenn Mazda in Toms River! Happy Driving, The Lester Glenn Mazda Team

September 30, 2026

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Employee Rating

I just bought a beautiful Mazda cx30 from Lester glen mazda in toms river and Gwen andrew and Tony and Michael team that assisted me and how happy I am to drive away with a mazda. Will recommend them to More

by vac25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2026

Lester Glenn Mazda responded

Hi vac25, Thanks for sharing your experience! We’re thrilled to hear Gwen, Andrew, Tony, and Michael all helped make your experience at Lester Glenn Mazda in Toms River such a great one. Congratulations on your beautiful new Mazda CX-30, and thank you for the recommendation! Happy Driving, The Lester Glenn Mazda Team

September 17, 2026

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Employee Rating

Everyone here treated us with respect and took the time to ensure that we were happy with car we were purchasing. The attention to detail is unmatched and I would highly recommend Lester Glenn Mazda. More

by mrose78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Pereira, Michael Shimak

Sep 17, 2026

Lester Glenn Mazda responded

Hi mrose78, Thanks for sharing your experience! We’re so glad our Lester Glenn Mazda team took the time to make sure you felt respected, comfortable, and confident in your purchase. Attention to detail and making sure our customers are truly happy with their vehicle are priorities for us, so your kind words mean a lot. Thank you for recommending Lester Glenn Mazda in Toms River and for choosing our team for your new vehicle. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Mazda Team

September 10, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was very nice and welcoming. Was able to feel no pressure when purchasing a new car with them and they made sure we left happy. More

by Charrison7445
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Shimak, Haad Assad

Sep 10, 2026

Lester Glenn Mazda responded

Hi Charrison7445, Thanks for sharing your experience! We’re so glad our team made you feel welcomed and comfortable throughout the process. A no-pressure experience is exactly what we aim for, and we’re happy we could help you find the right vehicle and send you home happy. Congratulations on your new car! Happy Driving, The Lester Glenn Mazda Team

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