Kathy Ottmer

DENY DENY DENY! !!!!!!! NEGATIVE STARS: BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM THESE CROOKS!!! It's been 59 days since purchasing my 2024 Mazda CX-50 Cer !!!!!!! NEGATIVE STARS: BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM THESE CROOKS!!! It's been 59 days since purchasing my 2024 Mazda CX-50 Certified Pre-Owned from Lester Glenn in Toms River, NJ, I'm dealing with phone connection problems and noise disturbances, since the date of purchase. It was brushed under the rug by, salesmen Haad and Will....GM Chiam...Service manager Anthony, and the horrific woman in service Kathy. My phone works perfectly in my Mercedes, Kia, and Hyundai, yet Mazda blames MY PHONE instead of properly investigating the vehicle! The Mazda corporate representatives have been extremely condescending, and my experience with both Lester Glenn and Mazda corporate has been absolutely disgraceful. I am being dismissed, disrespected, and left fighting for answers after spending thousands of dollars. WHERE IS THE ACCOUNTABILITY? I'm getting excuses instead of honest answers and real solutions. This experience has seriously damaged my trust in Mazda. Do you really want to spend your hard-earned money with a company when you you cannot trust how it handles your complaints? I certainly wouldn't recommend Mazda based on my experience. BUYER BEWARE! DO YOUR HOMEWORK BEFORE BUYING A MAZDA. CONSUMERS DESERVE HONESTY, RESPECT, AND ACCOUNTABILITY — NOT CONDESCENSION AND FINGER-POINTING! *** DO NOT BUY ANYTHING FROM LESTER "BLAME THE CUSTOMER" GLENN, FROM ANY OF THEIR DEALERSHIPS, THEY HAVE A HORRIFIC REPUTATION**** *** DO NOT BUY A MAZDA********** More

Print

Lester Glenn dealership continues to be a most reliable and honest dealer, selling cars without pressure. The people at Lester Glenn Mazda listen to our requirements for the type of vehicle we want. They and honest dealer, selling cars without pressure. The people at Lester Glenn Mazda listen to our requirements for the type of vehicle we want. They deliver and take good care of us! More

Print

I’m very satisfied with my new CX50 purchase. My sales representative Jesse, was attentive to my needs and prompt, patient and supportive. The process was smooth and effortless due to excellent My sales representative Jesse, was attentive to my needs and prompt, patient and supportive. The process was smooth and effortless due to excellent service provided by Jesse. Thank you! More

Print

I had a really nice experience with my recent transaction. Everyone was friendly, pleasant, and easy to work with, and the whole process went very smoothly. Gwen was wonderful to work with, and transaction. Everyone was friendly, pleasant, and easy to work with, and the whole process went very smoothly. Gwen was wonderful to work with, and Will and Andrew were both very helpful throughout the process. Overall, a great experience! More

Print

Frank and the staff at Lester Glenn have been nothing but professional, courteous, and helpful since my first visit. Frank went above and beyond during the looking stage, and then while purchasing. professional, courteous, and helpful since my first visit. Frank went above and beyond during the looking stage, and then while purchasing. More

Print

This is now my 3rd car I got with Lester Glenn Mazda! It’s a quick, pleasant experience every time. Gwen was awesome to work with and I’ll be sure to ask for her when I’m ready for my next Mazda:) Thank It’s a quick, pleasant experience every time. Gwen was awesome to work with and I’ll be sure to ask for her when I’m ready for my next Mazda:) Thank you also to the Managers and the Finance department for taking care of me! Chiam and Mike R. were great! More

Print

This is my 3rd car I have leased with Lester Glenn. I am very pleased with their sales and service personnel. I am very pleased with their sales and service personnel. More

Print

John Van Pelt was an amazing salesperson. I came in for service on my car and left in a new car. He was extremely helpful and knowledgeable. He walked me through each step of the process and I came in for service on my car and left in a new car. He was extremely helpful and knowledgeable. He walked me through each step of the process and was mindful of what I was looking for and what I was willing to spend. The finance department and Kathy in service were also extremely pleasant . More

Print

i recently had a minor repair issue on my cx-5, and kathy ottmer identified the issue, and put the wheels in motion. the repair was done yesterday 3/31. my sincere thanks and appreciation go to anthony sar ottmer identified the issue, and put the wheels in motion. the repair was done yesterday 3/31. my sincere thanks and appreciation go to anthony sarro, kathy and daniel transdorff who all went above and beyond the call of duty. i don't think i have ever had a better customer service experience and i'm 73 years old! the lester glenn organisation should be proud of them. More

Print

Arnold made the buying process very easy, and helped me get the car at a price I can comfortably afford. get the car at a price I can comfortably afford. More

Print