Harold Dean | Page 11

reprogram of touch screen Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. More

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Convenient I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. More

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Oil change tire roation I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. Problem I had was that when I brought in my truck the front right tire was missing the air valve cap. After I noticed it was still missing on the same tire when I got home brushed this off as just a coincidence. However now I am going to have to purchase new tires due to wear on the inside of the front tires. If the rotation would have been done then I feel I would or should have been notified about the wear and an alignment could have possibly saved me the money now that I am going to have to spend to replace them. More

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Service Department I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of h I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of her way to help you. More

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Excellant Always been willing to take care of needs in quick and friendly matter. Staff very helpful making sure that I am pleased with the work. Always been willing to take care of needs in quick and friendly matter. Staff very helpful making sure that I am pleased with the work. More

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Lube & oil/ repair to passenger door window Made 7:30 am appointment the day before. Arrived at Orr Chevrolet and was pulled forward in the service aisle immediately. After being greeted by an O Made 7:30 am appointment the day before. Arrived at Orr Chevrolet and was pulled forward in the service aisle immediately. After being greeted by an Orr employee as I was getting out of my car, I was directed inside to speak with the service writer. He was expecting me. I showed him the repair needed on the front passenger door. He felt the part might be in stock. I was given a courtesy ride to my office by Stormy, who made the trip a pleasant visit. Around 9:30 Orr called to say my vehicle was ready. I picked it up over my lunch hour. This was seamless, painless, and about as good as it gets. No reason to look around. Who could do be any better? More

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Welcomed Austin is very polite and helpful in finding and arranging your choice of options wanted for your new car. We recently purchase a new Cruze and he hel Austin is very polite and helpful in finding and arranging your choice of options wanted for your new car. We recently purchase a new Cruze and he helped find the financeing that we wanted. He has called several times checking on our car after purchase as well Harold Dean and they both remember and greets us caring at service times. More

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