Harry Ossenberg | Page 4

Very kind and excellent people. I would say that I had an overall great experience with everyone at Crown Buick GMC in Saint Petersburg. I worked with Abimael Santiago Mateo, who was I would say that I had an overall great experience with everyone at Crown Buick GMC in Saint Petersburg. I worked with Abimael Santiago Mateo, who was very friendly and nice to deal with. We were able to communicate in person, through email, and via text, I hope you guys know how lucky you are to have employees like him. Everyone else I met at the dealership was extremely friendly and helpful, I have to mention my already dear friend Harry Ossenberg always polite or the nice lady at the front desk named Doris. The dealership itself is in a great location with easy access. Thanks for checking in about the experience. I would recommend your dealership to anyone interested in getting a car or service. More

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The Crown Buick Service Dept. I had to share my experience I took my car to Crown Buick, and I must say, the courtesy is limitless. I take my hat off to William Hevel the service advisor and the team in the s I took my car to Crown Buick, and I must say, the courtesy is limitless. I take my hat off to William Hevel the service advisor and the team in the service department did a great job. From Williams humorous, friendly and honest advice down I went to the right place folks. Not to forget the cashier Doris Smith who is too always willing to go the extra mile in customer service they did an outstanding job on my car repairs. I'd refer anyone that feels that they can't take their car to a major dealership because they are awesome. #TeamCrownBuick is the hashtag to keep in mind folks. Even the Service Manager, Mark Ruset, stoped and took time to make sure things went smoothly simply with a smile that showed his confidence in the Service Department staff. More

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Excellent Service Each and Every Time The entire team at Crown Buick GMC are Outstanding. My husband and I are loyal customers for over 10 years, having purchased multiple cars including The entire team at Crown Buick GMC are Outstanding. My husband and I are loyal customers for over 10 years, having purchased multiple cars including trucks, SUVs and cars. From sales, to finance to service, each staff member has met and exceeded our needs. We give Kudos to Greg Berry, Harry Osenberg, and more, all of Crown Buick GMC for their excellent customer care and service. Thank you. Pat and Chris Lynch More

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Service on recently purchased 2011 Buick Regal The Service Department at Crown is a major factor in my continuing to drive a Buick (Riviera, Century, Lucerne and now a Buick Regal). Unexpected pro The Service Department at Crown is a major factor in my continuing to drive a Buick (Riviera, Century, Lucerne and now a Buick Regal). Unexpected problems with my recent purchase have given me occasion to return to Crown several times. While the problems are frustrating, the professionalism, courtesy and friendliness of the entire staff have given me confidence and peace of mind. Greg has kept me informed while service was in progress, and assurance that each problem will be solved to my satisfaction. I would also like to commend Adam for a job well-done in making the financial transaction painless when I made my purchase. He is an asset to your organizationl. More

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This is the second Buick Enclave I have bought from Crown Buick. They are very business like and professional to deal with, cordial people who do what they say for the price they say. Their service departm Buick. They are very business like and professional to deal with, cordial people who do what they say for the price they say. Their service department is always prompt, appointments kept and my vehicle returned - often washed to boot. No one could ask for a better dealer experience. More

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Harry Ossenberg is the only one I want to talk to about my car. Before I met Harry I tried different auto repair shops and would get fed a bunch of BULL. Then I would never go back to them and tell all my my car. Before I met Harry I tried different auto repair shops and would get fed a bunch of BULL. Then I would never go back to them and tell all my friends about my experiences. I feel Harry has always been honest with me and that is what keeps me following him where ever he goes. The other person I would like to mention is Owen the tech in the shop, he is awesome also. I have my own business and finding workers like Harry and Owen is hard to do. Please let them know it is always a pleasure doing business with them. Frank More

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I first met Harry at Scott Buick when looking for a dealer closer to home & work. Shortly thereafter he was scheduling maintenance on my Dad's Buick also! My original Rendevous is still driving great dealer closer to home & work. Shortly thereafter he was scheduling maintenance on my Dad's Buick also! My original Rendevous is still driving great with a lot of miles on the odometer. We purchased a new car at Crown while wandering around the showroom waiting for maintenance to be completed. That one runs great too....had it serviced today. Harry is so thourough and easy to communicate with. More

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I purchased the GMC Acadia in early March 2013.......the sales people were attentive and went out of their way to satisfy me...they even installed leather seats and a trailer hitch 2013.......the sales people were attentive and went out of their way to satisfy me...they even installed leather seats and a trailer hitch for my used model and got it al done in 2 days......wow now last week i had a oil change service due , it was part of the 2 year certified car package aka it cost me zero......but Harry Ossenberg took care as if I was paying top dollar for it .......they were flexible re the reservation, promptly met me at Service reception , completed the service in less than 90 minutes including a wash job !!!! then 2 days after i saw a warning light for " service air bag system " show up on my dash .....i called Harry he advised we get it fixed for my safety.........we made an appointment, i brought the car in , it was fixed ( broken wire ) and again washed in less than 90 minutes.........I told Harry and I say it again, this is my first Crown car , and " I am really enjoying my Crown experience " c well done all...........sincerely Roger Podwoski More

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It was time for my car's service (oil change & checkup), and I scheduled my appointment very easily. I arrived, and they took care of me right away, and advised that all was well, but I needed a checkup), and I scheduled my appointment very easily. I arrived, and they took care of me right away, and advised that all was well, but I needed an air filter. Told them OK, and then they took care of it. Harry Ossenberg is a great service advisor, and always keeps you informed as to what's happening with my vehicle. This was the first time that I could also "stay and wait" for my car, instead of just leaving it. Your new showroom, and waiting area are beautiful, and is kept very clean. I also must say that service tech Owen Runacres is a great asset to your Buick dealership. I trust him "COMPLETELY" with my car, and always ask for him to service our cars. Keep up the great work!!!!! Gail Ihrig, Seminole, FL More

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I always have my autos (2000 & 2001 LeSabres) serviced in a timely basis, and the customer service provided by Harry Ossenberg and Owen Runacres is excellent and offered in a congenial manner. A serviced in a timely basis, and the customer service provided by Harry Ossenberg and Owen Runacres is excellent and offered in a congenial manner. Any problems are identified and after obtaining authorization to proceed, the work is completed in an efficient and timely manner. Follow up for next service times are always provided as a guideline, and the discount coupons provided by Crown Motors/Buick are always appreciated. The waiting area and rest rooms are clean and well-maintained, and all staff are friendly and cordial. One idea for considertion is to have a quiet room enclosure for reading (no TV) while waiting for servicing to be completed. That would be awesome! Sincerely, E. Allen Schultz More

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