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Heather Zimmermann
Heather Zimmermann at Ryan Auto Mall
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Heather Zimmermann

CDJR Certified Service Advisor

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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4.4
7 Reviews

Heather joined our Ryan service team in 2020 with 17 years of experience in the automotive industry. Living in Sauk Rapids, away from work Heather describes herself as an avid auto enthusiast who enjoys everything outdoors, including hiking, walking her dog and spending time with your young son.

Dealership Experience

3 yrs, 6 mos

Industry Experience

21 yrs, 5 mos

4.4

7 Reviews

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7 Reviews of Heather Zimmermann

May 01, 2024

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Employee Rating

Was in for some warranty work and was very satisfied will be returning for my regular oil changes More

by Dm.mcmanus88
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Recommend Dealer
Yes
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April 18, 2024

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Dishonest oil change pricing, dishonest service manager,Andy. Incompetent underlings, warranty work is like pulling teeth. Dirty dealership like all the rest don't let them fool you. More

by brego627
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Willman

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Apr 19, 2024

Ryan Auto Mall responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (763) 271-1800 to discuss this further.

March 22, 2024

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My vehicle went in for repairs, was fixed right the first time and completed the same day as promised. More

by chuck
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Recommend Dealer
Yes

Other Employees Tagged: cashier

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Mar 23, 2024

Ryan Auto Mall responded

Hi Chuck, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Mar 23, 2024

Ryan Auto Mall responded

Hello Chuck, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2024

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Employee Rating

Heather in Service was great to work with. Very knowledgeable and easy to work with, as are the other service writers. She made sure I got any discounts that were available. Provided me with a More

by gtgilm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hendrickson, Andy Willman, Guy Anderson

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Jan 22, 2024

Ryan Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ryan Chrysler Dodge Jeep Ram of Monticello. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 22, 2024

Ryan Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram Buffalo! We look forward to your next visit! Take care!

January 06, 2024

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Employee Rating

Excellent service, great people, but disappointed to learn that an oil punch card was available that was never offered to me in the past. I have been taking vehicles to Ryan for twenty years. More

by DRE
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Recommend Dealer
Yes
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Jan 07, 2024

Ryan Auto Mall responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (888) 523-4270 so we can work with you to make this right.

Jan 08, 2024

Ryan Auto Mall responded

Hi Dre, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (763) 271-1800 when you can so we can address this situation directly. Thank you and have a great day.

November 13, 2023

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Employee Rating

Your Service people Andy Guy Heather and Mike have been excellent . They always are Superb! More

by Chuck Gardner
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Willman, Guy Anderson

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Nov 15, 2023

Ryan Auto Mall responded

Hi Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram Buffalo! If you're ever in need of more help, please let us know!

November 08, 2023

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Employee Rating

Great team to work with! Nick, Joel, and Heather made it happen. Heather listened and handled the repair process quickly and efficiently! More

by fergusonsent72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Mapel, Nick Swenson

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Nov 10, 2023

Ryan Auto Mall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram of Monticello! If you have any further questions, please give us a call. We're always happy to help!

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