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Hector Ortiz
Hector Ortiz at Hawk Chevrolet of Joliet
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Hector Ortiz | Page 2

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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4.7
119 Reviews
4.7

119 Reviews

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119 Reviews of Hector Ortiz

November 02, 2023

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Employee Rating

Staff was very clear about services requested and helpful with issues related to the use of car play More

by Mamere
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Recommend Dealer
Yes
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Nov 04, 2023

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

November 02, 2023

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Friendly salesman and managers always easy to deal with. Would recommend anyone buy a car there More

by 64hoss
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn, Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu, Daniel Diaz, Gary Calisti, Zac Bennett

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Nov 04, 2023

Hawk Chevrolet of Joliet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! Thanks again for the recommendation, and have an amazing day!

November 02, 2023

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Courteous good coffee clean facilities no pressure timely service will be back for other services More

by PIPEPROF1
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu, Daniel Diaz, Gary Calisti, Zac Bennett

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Nov 04, 2023

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 30, 2023

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had appointment. still took an hour and a half for an oil change. Seems unreasonable More

by TOMFINNE
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu, Daniel Diaz, Gary Calisti, Zac Bennett

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Nov 02, 2023

Hawk Chevrolet of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Bill Webb at 779-260-4270 when you have a chance. Thank you, and we look forward to hearing from you.

October 28, 2023

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Great Service attention thank you Jennifer was very atente . Car working well . Not to much weight. And now More

by Maria Del Pilar Villasenor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu, Daniel Diaz, Gary Calisti, Zac Bennett

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Nov 01, 2023

Hawk Chevrolet of Joliet responded

Maria, thanks for highlighting one of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2023

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The service was good and better than other locations. I was very pleased with the service. More

by Alberto ortiz
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Yes
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Oct 28, 2023

Alberto ortiz responded

Good service

October 25, 2023

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My appointment with the service department was great. They answered all of my questions. Thank you for your help. ❤️ More

by Begoodifyoucan
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Recommend Dealer
Yes
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Oct 31, 2023

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 24, 2023

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Great service! Was told 2.5 hours for servicing my 2021 Outback, was completed in 1.15 hours which included a wheel alignment. More

by JDISERA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu

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Oct 31, 2023

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 23, 2023

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Very prompt service with a complimentary car. Everyone at this facility has been so friendly! More

by THE_SEWINGS
Workmanship
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Recommend Dealer
Yes
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Oct 26, 2023

Hawk Chevrolet of Joliet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2023

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Oil change and tire rotation was done in less than an hour nice job thank you More

by MSMITH6061
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Workmanship
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Recommend Dealer
Yes
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Oct 21, 2023

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

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