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Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM
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Hector Quinones | Page 3

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.7
112 Reviews
4.7

112 Reviews

Write a Review

112 Reviews of Hector Quinones

January 06, 2024

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Employee Rating

Communications is poor I was not informed of current status I had to chase down someone to speak to More

by PLION
Recommend Dealer
No

Other Employees Tagged: Hector Quinones

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Jan 08, 2024

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 05, 2024

Dealership Rating
Employee Rating

Quick and prompt service Great service will be back to this location again Good job More

by ncari1
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Jan 05, 2024

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 28, 2023

Dealership Rating
Employee Rating

The Service has really improved and the staff does a great job keeping you informed about your vehicle. More

by Tony476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

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Dec 29, 2023

Executive Dodge Jeep RAM responded

Thank you, Tony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

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Employee Rating

Good experience. More attention to my service by asking me questions and verbally going over what they were about to do would have made things better More

by PhotogWillys
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Dec 28, 2023

Executive Dodge Jeep RAM responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

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Employee Rating

Quick and easy, oil change and rotation and quote for additional work needed soon. No problems. More

by bfrosolone
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Dec 28, 2023

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

Dealership Rating
Employee Rating

Very helpful and pleasant Made a point to listen to all concerns and answer them More

by mckenzie.kotuby
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Helpful
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Dec 28, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

Dealership Rating
Employee Rating

Dealer experience was average overall. I think the biggest reason is that some service members need to do a better job of setting the right expectation and then delivering timely updates s More

by andrewsperl
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Helpful
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Dec 28, 2023

Executive Dodge Jeep RAM responded

Thanks, Andrew, for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 23, 2023

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Employee Rating

Very little communication from him. Hard to get a hold of Response time and answers not fixed More

by Dixonmichael68
Recommend Dealer
No

Other Employees Tagged: Hector Quinones

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Dec 26, 2023

Executive Dodge Jeep RAM responded

Thank you for this feedback, Michael. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 22, 2023

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Employee Rating

They are the best. Had a great experience! Will always take my Jeep there. Awesome!! More

by Mildred
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Helpful
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Dec 26, 2023

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience, Mildred! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 19, 2023

Dealership Rating
Employee Rating

Very nice and helpful The waiting room is clean and has a lot of treats while waiting for my car to get fixed. Really enjoyed More

by rw102181
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Helpful
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Dec 19, 2023

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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