Henry Adame
Henry Adame at Hatfield Buick GMC

Henry Adame | Page 8

Service Director

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

4.8
82 Reviews
4.8

82 Reviews

Write a Review

82 Reviews of Henry Adame

July 10, 2023

Dealership Rating
Employee Rating

Best place to service in town! Honest and always helpful! Thank you for all your work More

by nevin.odero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

July 07, 2023

Dealership Rating
Employee Rating

I need more room to give all the details of this experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to More

by GJRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 17, 2023

Hatfield Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your recent service visit. You gave approval in person to do the repairs after going over the estimate with our service advisor. We do sell our parts at MSRP, we unfortunately cannot sustain our business if we sell them at cost. We also sell the jobs by the repair, not how long the repair takes to complete, like electricians, plumbers, etc. do it. That is a CA standard. We were not trying to mislead or over charge you. We work very hard to price all our repairs at a fair price. Please reach out to our manager, Henry Adame at 909-793-3238 if there is anything else we can do for you.

Jul 17, 2023

GJRIVER responded

I already tried to speak to Henry prior to writing review. But Henry ,Service manager, wanted me to speak Adrian , assistant service manager Adrain already called to discuss. Thank you anyway.

July 06, 2023

Dealership Rating
Employee Rating

Hatfield Buick is dedicated to service in this community and supports numerous community programs. The sales of new and used cars helps keep the residents using quality American vehicles, and the service to More

by DBUCH7326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 11, 2023

Hatfield Buick GMC responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

July 06, 2023

Dealership Rating
Employee Rating

Great dealership and team to work with! The process was easy and I highly recommend! More

by KellyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rod Shelffo, Nick Carson

Jul 11, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2023

Dealership Rating
Employee Rating

I believe that Hatfield Buick service department is the best GM dealer in the Inland Empire. More

by DAVIDJCASTALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 06, 2023

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2023

Dealership Rating
Employee Rating

Great personal service, both in selecting a new automobile and in service. Buicks have the best air conditioning systems, which would have captured me for sure, but having access to such a great te More

by CHAR_BURGESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 05, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2023

Dealership Rating
Employee Rating

This dealership has great service, great customer support, and I would not go any where else to purchase a GM car. More

by LARMAR1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 05, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2023

Dealership Rating
Employee Rating

For decades, the Hatfield's have been in our community with sales and service. Generally speaking, outstanding customer service. More

by S-10 pick up fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jul 05, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

Dealership Rating
Employee Rating

The dealership has always been our go to place fore service and sales, keep up the good work, thanks More

by HUTTONGER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez

Jun 26, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 16, 2023

Dealership Rating
Employee Rating

We actually have a Chevy, but tried Hatfield because they are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it More

by BGZDAVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrien Vasquez

Jun 26, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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