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Henry Hernandez
Henry Hernandez at Patrick Hyundai

Henry Hernandez

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
not yet
rated
4 Reviews

Dealership Experience

2 yrs, 2 mos

Specialties & Trainings

Hyundai Certified Service

not yet
rated

4 Reviews

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4 Reviews of Henry Hernandez

February 19, 2026

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Employee Rating

Great service! Got my car back right away! Thank you! The service manager was so helpful! More

by NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Gus Rozos, Erik Favela, Mike Vanhoosier, Tyler Schulz

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Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service manager was so helpful! Our goal is to provide a transparent and stress free process, and we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 13, 2026

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Employee Rating

Professional service with pride, dedication and comittment to excellence as usual. I tell friends and family about the great service when I come to Patrick to get my car serviced. I have a lot of More

by NEWING730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Gus Rozos, Erik Favela, Mike Vanhoosier, Tyler Schulz , Erik Favela

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Feb 20, 2026

Patrick Hyundai responded

Thank you for the stellar 5-star review! We are so glad to hear that the team provided you with professional service with pride dedication and commitment! Our goal is to ensure clarity and communication with our visits, and we're so glad to hear that we hit the mark! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

January 23, 2026

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Employee Rating

The worse customer service there is. It takes you a minimum 15 phone calls for 5 to 10 minutes each to get to a service agent. I highly suggest you pay higher and go to someplace else. More

by SANAAATASNEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Peter Rybacki, Gus Rozos, Erik Favela, Mike Vanhoosier, Tyler Schulz

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Jan 26, 2026

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We understand your frustration and your concerns are valid, especially the concerns about wait times. Our goal is customer satisfaction and we regret that your experience didn't meet expectations. Please feel free to reach out to us at customerservice@patrickcars.com for more assistance, as we would love to make things right. - Patrick Dealer Group Customer Relations Team

November 22, 2025

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Employee Rating

Great service by everyone from the reception to parts and service. A shout out to Tyler, Joe, Christie, Jessica the cashier and least but not least Katherine Grass General Sales Manager! Great team eff More

by tedgsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Gus Rozos, Erik Favela, Mike Vanhoosier, Tyler Schulz , Jessica the Cashier.

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Nov 28, 2025

Patrick Hyundai responded

Ted, Thank you so much for your 5-star review! We are so glad that the team was able to make your visit such a spectacular one! We appreciate your kind words and we're so glad to have you ad a customer! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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