Hicham Belharsa

Josh was extremely thorough and helpful. He provided all of the information I needed and took care of me and my vehicle. It was very easy and carefree in a timely manner. He provided all of the information I needed and took care of me and my vehicle. It was very easy and carefree in a timely manner. More

by Sarah kaercher Verified Customer Verified Customer

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Solid dealership but be prepared to haggle for the pricing of a car you want. Finance is a hook shot loan price jumped almost 60$ a month extra, because loan terms with the car being considered under pricing of a car you want. Finance is a hook shot loan price jumped almost 60$ a month extra, because loan terms with the car being considered under a unprotected loan so I had to talk them down for a good 1hr-2 for extra warranty. It’s was a mixed bag the car was cleaned but definitely not detailed, they cleaned everything you could see and didn’t what you couldn’t I found bags and black mild packs under the seat. One the upsides, they did give me extra days to pay my deposit giving me situation at the time I salute the manager for that but mixed bag of a dealership like most. Some information was left out some things were not done properly. The experience was ok the politics and antics will xxxx you off. There is a arm rest on the car they told they would call Me to fix when I got car 2-3 weeks ago, I haven’t got a call since purchased the car, the only reason I got information is because I went up there because I was missing documents pertaining to my car. I sold was told they would let me know I’m couple days that was a week after I had the car it had now been 2 weeks! More

by Kade Wilson Verified Customer Verified Customer

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Carlos is an outstanding service advisor l feel that he always goes above and beyond in providing an excellent service experience. Carlos always goes the extra mile in making sure that l can get an appoint always goes above and beyond in providing an excellent service experience. Carlos always goes the extra mile in making sure that l can get an appointment with having my Stinger GT2 serviced and washed as quickly as possible to have me on my way in the least amount of time. More

by Efrain Laboy Verified Customer Verified Customer

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They did an awesome job. I love this dealership. They got me a great deal on a 2024 Carnival. I love it! I love this dealership. They got me a great deal on a 2024 Carnival. I love it! More

by Sheila Verified Customer Verified Customer

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Started out ok. Internet sales. Good communication. Good pricing. When it came time to pick up and do the deal, things got weird. I gave the sales guy two days I cou Internet sales. Good communication. Good pricing. When it came time to pick up and do the deal, things got weird. I gave the sales guy two days I could come. No preference given back to me. I pick a day, "sounds good" is all that comes back to me. Day before, he informs me he won't be there, but someone will help me. Ok, seems like he knew that when I offered the two days but didn't say anything. When I show up to pick up, they can only find one set of keys. I told them when I was coming, so it shouldn't have been a surprise. Sales guy said it had come in off the truck and he had the keys. Both of those statements ended up being false, I guess. He only had one set of keys and the car had 750 miles on it. The helper said it was a dealer trade and they drove it here.... Well, did it come in on a truck or not? Also, why is there a water bottle in the door in the back seat? Did the dealership use it as a shuttle? Was someone joy riding in it? The center console has a stain in it. I am suspicious. It was a cheaply priced car, but none of this seemed right. Took forever to get in to see the finance guy. That was a treat. First, he misquoted the payment amount. He quoted me a number that was $17 higher than it should have been. Then, he tried to sell me the extended warranty by saying the payment would only be $10 more per month. This was before I figured out he was already $17 too high to begin with. So it was really $27 more. I asked how much the extended warranty was, show me the number. He doesn't do it till we are almost finished. Turned out it was almost $4000. So I stop and get out my spreadsheet app. Give me the amounts, the term and the rate. Oh, I see, if I buy the warranty, I get a lower rate too. Also, where did this extra $800 amount come from? We started all over. That is when I figured out the initial payment quote was $17 too high. I also learned that buying the warranty lowers the rate (so the bank must take a cut, in my experience). After starting over, he switches banks, takes the $800 extra off and I end up with a payment $55 less than where he wanted me to be. I don't have the warranty, but I am ok with that. He tossed a USB memory drive at me and says have a nice day. When I get home, I realize it doesn't include everything I signed. Now, the key. I live outstate and vacation home here. I flew down to do this deal so I wouldn't have to take up a day over spring break. Well, I had to burn a day over spring break to come get a new key programmed. Told the sales guy I had a 10am appointment, will you be there and help me get the rest of my documents? Sure, he says.. Well, I show up, sales guy doesn't start till 11. Since I had received the welcome letter from the bank and the amounts matched my expectations, I left. Never met the sales guy. More

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Iderson was the most knowledgeable and helpful associate we have met! Joseph the G.M. was incredibly efficient with our purchase. This was our 4th KIA. KIA 4 LIFE! we have met! Joseph the G.M. was incredibly efficient with our purchase. This was our 4th KIA. KIA 4 LIFE! More

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Very pleasant environment. Simon was our sales person and he was wonderful. Very polite, knowledgeable and quickly responded to any of our questions. Usually buying a car tak Simon was our sales person and he was wonderful. Very polite, knowledgeable and quickly responded to any of our questions. Usually buying a car takes 4-5 hours. We were in and out in2 hours and 15 minutes Thank for having a wonderful staff. More

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I am having a terible experience for 2 months now. Kia East sold me a broken car and asked it back 1 week later, forcing me to buy an expensive one. And more: they billed me for the 2 vehicles and now Kia East sold me a broken car and asked it back 1 week later, forcing me to buy an expensive one. And more: they billed me for the 2 vehicles and now I have a PAST DUE bill for the car they took back. I've been sending e-mails and visiting the agency many times and all those managers say is "we're taking care of it". For now, what I have is my credit score negatively impacted by their mistake. This is a very disrespectful way to sell to your customers! More

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