Hiep Dinh

Toyota Service is always providing the best service. From calling to remind me it’s time to service my car, to the day of service. Their schedules are always accommodating and they service your vehicle From calling to remind me it’s time to service my car, to the day of service. Their schedules are always accommodating and they service your vehicle within a reasonable time frame. They are hospitable and all staff is professional. Thee best dealership I’ve ever dealt with even after my vehicle purchase. More

by elaliz21 Verified Customer Verified Customer

Report | Print

2 days after i purchase car i get email and text stating car is due for service. When car is sold all services should be up to date. I shouldnt have to be concerned about requirws services within 36 hrs o car is due for service. When car is sold all services should be up to date. I shouldnt have to be concerned about requirws services within 36 hrs of buying a car. I have nkt received a copy of signed documents, nor carfax like inwas promised. I have made several calls and left messages and have not heard anyrhing back feom dealer. More

by soledad.lam Verified Customer Verified Customer

Report | Print

Very helpful. I feel that they ask what I needed and after explaining about my light was on, they check and found a construction scew in my tire. They replaced m I feel that they ask what I needed and after explaining about my light was on, they check and found a construction scew in my tire. They replaced my tire. I didn't have an appointment for service but they took my car and fixed the problem. More

by nurseneonate Verified Customer Verified Customer

Report | Print

I wouldn’t recommend this dealership to anyone, I bought a car that my sales rep carlos never thoroughly checked and had to come out of pocket 2000 on top of my down payment for the car less than a week of a car that my sales rep carlos never thoroughly checked and had to come out of pocket 2000 on top of my down payment for the car less than a week of purchase, the speakers weren’t working and there was issues with the steering wheel. They don’t know what they are doing, they are not taking ownership of there wrong doings they will leave you on read when you call them out on there misfortunes. I’m utterly disappointed, dissatisfied, and irritated. If anyone is reading this don’t waste your time and go somewhere else to purchase a car. More

by randyfurbush21 Verified Customer Verified Customer

Report | Print

My experience was effortless and very helpful. Thank you helping me get my first car. Thank you helping me get my first car. More

by VICTOROBINE Verified Customer Verified Customer

Report | Print

Service writer William was great Price is very reasonable just don't like that I have to pay a technology fee at this dealership with other dealerships do not charge one just don't like that I have to pay a technology fee at this dealership with other dealerships do not charge one More

by TOOGABBY13 Verified Customer Verified Customer

Report | Print

I purchased a CERTIFIED Used 2018 Camry hyrid on October 2022. 1 year and 1 month ago. 1.When I drove the car home they called me a week later to take the car in because they did not have a smog check (th 2022. 1 year and 1 month ago. 1.When I drove the car home they called me a week later to take the car in because they did not have a smog check (that should have been my warning). 2. In Nov 2022 I took my car to the car wash my truck gets all wet, all the packaging for my truck was worn and ripped, i went to the dealer to have it replaced. 3.In Jan 2023 my credit union sends me a letter my vehicle has not been processed with the DMV yet, again spoke with the dealer, it finally gets processed and submitted. 4. Sep 2023 my battery is no good. That is wear and tear, not if I just bought the vechicle. 5. Nov 2023 Check engine; Grill shutter malfunction I honestly do not think this dealer is though with their paper work or records. They just make sure the cars look nice. Don't go. From my experience I have purchased 2 used CERTIFIED toyotas from Puente Hills Industry, no problem. Save your time and money. More

Report | Print