Joseph Baeza
Joseph Baeza at Envision Toyota of West Covina

Joseph Baeza

Sales Representative

Envision Toyota of West Covina

205 N Citrus St
West Covina, CA 91791

3.9
20 Reviews
3.9

20 Reviews

Write a Review

20 Reviews of Joseph Baeza

June 24, 2026

Dealership Rating
Employee Rating

We had the intention of buying a car but had us waiting to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. More

by m_tacadena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2026

Envision Toyota of West Covina responded

Hello, Customer satisfaction is important to us. We would like the chance to speak with you about your car-buying experience with our Sales Team regarding the wait time you encountered and the customer service you received during your visit. Please reach out to us at your earliest convenience. Thank you, The Team at Envision Toyota of West Covina

June 20, 2026

Dealership Rating
Employee Rating

The salesmen, managers and all the finance people were excellent and made the whole experience enjoyable More

by CHRISTOPHER.LARA129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiep Dinh, Frank Yu, John Masoud, Michael Diaz, Tony Dinh, Tyson McNelly, Emilie Becker , Noel was exceptional and made sure we were comfortable and well informed throughout the entire process.

Jun 20, 2026

Envision Toyota of West Covina responded

Thank you for recognizing our team at Envision Toyota of West Covina. We appreciate your feedback and are glad your experience was enjoyable.

June 02, 2026

Dealership Rating
Employee Rating

Ran credit for incorrect vehicle blaming employees then decides to add mark-up on correct vehicle after price was agreed on. Then decides to show other customers file and information saying this is what ev More

by Vedas Ha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tony Dinh

April 16, 2026

Dealership Rating
Employee Rating

Good service and fast complete work for my car very efficient and call fast to pickup my truck More

by RICHARDTAPIA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

Dealership Rating
Employee Rating

I love this dealership. It's close to the house, everyone there are so polite and helpful. More

by LINDABUT12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Yu , Katherin Aguilar, Jesus Martinez, Fernando Ojeda, Hector Sanchez

Apr 02, 2026

Envision Toyota of West Covina responded

Thank you for choosing Envision Toyota of West Covina. We appreciate your kind words about our team. Wishing you all the best.

April 01, 2026

Dealership Rating
Employee Rating

La verdad solo fue una perdedera de tiempo les dije no tengo seguro ni papeles solo cuenta bancaria y pasaporte si se puede para ir sino para que perder el tiempo me dijeron si paso felicitaciones y despu More

by williamerazo343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2026

Envision Toyota of West Covina responded

Hello, Thank you for taking the time to share your thoughts with us. Here, we strive to deliver transparency and thorough communication to all our customers. We want a chance to speak with you regarding the car shopping experience you had with our Sales Team and the wait time for a refund. When you have a moment, please reach out to us to discuss this further. Best Regards, The Team at Envision Toyota of West Covina

March 26, 2026

Dealership Rating
Employee Rating

The customer service is always top notch . Your workers are very knowledgeable when it comes to knowing what’s wrong with my vehicle and can solve it . In the waiting room is very good service More

by iamgrooot4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiep Dinh, Frank Yu, Michael Diaz, Emilie Becker , Jesus Martinez, Rigo Rangel, Hector Sanchez

March 22, 2026

Dealership Rating
Employee Rating

Excelente servicio y atención al cliente, lo recomiendo mucho, muy amable y atenta todo su personal 👍🏻 More

by gabrielhernandezl77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiep Dinh, Michael Diaz, Tony Dinh, Emilie Becker , Katherin Aguilar, Karina Jauregui, Pablo ramirez

March 17, 2026

Dealership Rating
Employee Rating

The service was just good but expensive for something of preventive maintenance just to keep your car running what is mechanic or labor cost 200 dollars does the mechanic get paid 200 per hour i don't under More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hiep Dinh, Emilie Becker , Karina Jauregui

February 17, 2026

Dealership Rating
Employee Rating

They were very helpful, not too pushy Salesman worked with us I would recommend this Dealership to a friend More

by mccodecnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

Dealership Inventory (420 Vehicles)

used 2026 Genesis GV70 car, priced at $44,084
2026 Genesis GV70
used
Uyuni White exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $53,488
2026 Toyota Tacoma
new
Supersonic Red exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $37,903
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota 4Runner car, priced at $60,577
2026 Toyota 4Runner
new
Underground exterior
Automatic
Four-wheel Drive
used 2023 Honda HR-V car, priced at $23,664
2023 Honda HR-V
used
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Toyota bZ car, priced at $41,068
2026 Toyota bZ
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive