Michael Diaz
Michael Diaz at Envision Toyota of West Covina

Michael Diaz

Sales Representative

Envision Toyota of West Covina

205 N Citrus St
West Covina, CA 91791

4.2
18 Reviews
4.2

18 Reviews

Write a Review

18 Reviews of Michael Diaz

June 24, 2026

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Employee Rating

We had the intention of buying a car but had us waiting to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. More

by m_tacadena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2026

Envision Toyota of West Covina responded

Hello, Customer satisfaction is important to us. We would like the chance to speak with you about your car-buying experience with our Sales Team regarding the wait time you encountered and the customer service you received during your visit. Please reach out to us at your earliest convenience. Thank you, The Team at Envision Toyota of West Covina

June 20, 2026

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Employee Rating

The salesmen, managers and all the finance people were excellent and made the whole experience enjoyable More

by CHRISTOPHER.LARA129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiep Dinh, Frank Yu, John Masoud, Joseph Baeza, Tony Dinh, Tyson McNelly, Emilie Becker , Noel was exceptional and made sure we were comfortable and well informed throughout the entire process.

Jun 20, 2026

Envision Toyota of West Covina responded

Thank you for recognizing our team at Envision Toyota of West Covina. We appreciate your feedback and are glad your experience was enjoyable.

June 18, 2026

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Employee Rating

They were very helpful with all the information that I needed and explained everything 10/10 More

by adr.ian12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Dinh

Jun 18, 2026

Envision Toyota of West Covina responded

Thank you for your positive feedback. We're glad our team could provide the information you needed. We appreciate your rating of Envision Toyota of West Covina.

June 14, 2026

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Employee Rating

The works at the dealership where respectful answered all my questions didn't take long to complete the signing great customer service. More

by Edgar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2026

Envision Toyota of West Covina responded

Thank you for recognizing our team's respectful service and efficiency. We appreciate your feedback at Envision Toyota of West Covina.

May 04, 2026

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Employee Rating

We went to multiple Toyota dealerships in search of our family car and I have purchased from multiple as well but there was no customer service like the service we received from Tyson, Michael and Isabell More

by BRIANNE.CODEUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson McNelly

April 26, 2026

Dealership Rating
Employee Rating

The EASY DEAL with MICHAEL DIAZ, He is NICELY, WELCOME. Between THE BEST, THE GOOD and URLY. THE ENVISION TOYOTA of WEST COVINA IS THE BEST DEALER More

by titotran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 16, 2026

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Employee Rating

Jesse and staff were amazing…Two thumbs up for Jesse appreciate the service and honesty More

by ALVINMEREDITH1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Murguia

April 10, 2026

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Employee Rating

The service was excellent—thank you very much! The service is excellent and very professional. More

by Wgm124271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2026

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Employee Rating

Great experience and unbelievable customer service. I will continue to buy my cars at this location! More

by ALEXANDRIA_VEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 26, 2026

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Employee Rating

The customer service is always top notch . Your workers are very knowledgeable when it comes to knowing what’s wrong with my vehicle and can solve it . In the waiting room is very good service More

by iamgrooot4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiep Dinh, Frank Yu, Joseph Baeza, Emilie Becker , Jesus Martinez, Rigo Rangel, Hector Sanchez

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