Holly Rivera | Page 12

Number One in Customer Service. For over twenty years, I have either leased or owned several Toyota vehicles. Why? TOYOTA’S are one of the most RELIABLE Vehicles made. My experience For over twenty years, I have either leased or owned several Toyota vehicles. Why? TOYOTA’S are one of the most RELIABLE Vehicles made. My experience with Gloucester Toyota was above and beyond, the best. My Expectation levels, were away above PAR ( Standard of Excellence) with Gloucester Toyota. In Conclusion, at Gloucester Toyota, you are treated, as one of Family, not a number. More

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Great Service on my Toyota I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for r I have had several visits to this dealership for service on my Toyota. They are very helpful and go out of their way to accommodate my schedule for routine service. The waiting room is small but comfortable and the staff in the office who take your payment are also very helpful and friendly. I have been used several other dealerships throughout the years and Gloucester Toyota might not be the biggest, but it is my favorite! More

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Service I can Trust I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been complete I bought my Camry from Gloucester Toyota in 2002 and have taken it there for all its maintenance, repairs and inspections. The work has been completed timely and well and the cost has been reasonable. As a woman who doesn't know much about cars, it's important to have a place you can trust. And long-time employee, Holly, is the face of Gloucester Toyota to me. She is upbeat, knowledgeable, and a pleasure to work with. I actually enjoy calling to make appointments. More

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Courteous, friendly hometown service I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a fact I brought my 2014 Camry in with foreboding. The transmission seemed to be going bad. I was informed that the warranty was extended because of a factory problem with the torque converter and the problem would be fixed under warranty. Very good news. They also told me my car would be ready to pick up on Thursday and it was ready Wednesday at noon. Everyone was kind and friendly and attentive. I couldn't ask for a more positive experience. More

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Repair dented bumper while in for service of recall notice "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my i "Randy" repaired my dented bumper on our 2006 Sequoia without charge; awesome service & customer concern!! Above & beyond service resulting from my inquiry re: how I could access affected area! Outstanding customer service at G.T. Friendly, professional, helpful employees in service and sales department! More

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Not treated fairly The service manager was rude and pretty much called me a liar . I will never return here again due to his unprofessional attitude and unwillingness to The service manager was rude and pretty much called me a liar . I will never return here again due to his unprofessional attitude and unwillingness to admit that his team did not preform their duties . More

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Service Department I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very I have owned my Toyota Camry for 3 years and have visited the service department many times for required maintenance. Holly and Justin have been very helpful. They are pleasant, knowledgeable, and go out of their way to help; They are assets to the Gloucester Toyota team. More

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Repair of driver-side sun visor The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt an The sun visor on our 2013 Prius has come loose and hangs down on two separate occasions. On this most recent repair the dealership was very prompt and efficient, made the repair without an appointment and didn't charge us. Holly and Justin are exceptional employees and a pleasure to deal with. Haven't experienced service like this from other dealerships. More

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Three Toyota"s owner! I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent I own three Toyota vehicles...one for work, one for pleasure, and the oldest a 1997 Four-Runner we just can't seem to let go. Toyota is an excellent product and Gloucester Toyota is an excellent dealership! Doug Updike, service manager; Lee Hollinsworth, parts department; and Holly in service; have kept my vehicles running for years! Each employee at the dealership goes above and beyond serving the customers. I highly recommend Gloucester Toyota! More

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LOVE Gloucester Toyota I purchased my Camry from Gloucester Toyota last year. My visit from start to finish was great. No pressure and the staff treated me with respect. I purchased my Camry from Gloucester Toyota last year. My visit from start to finish was great. No pressure and the staff treated me with respect. They took the time to find me the right car and at a great price. I now use Gloucester Toyota for service and love Holly and Justin. They always great me with a smile and get my car in and out quickly. While there are no perks like free manicures...who cares. I come for car service not a day at the spa. Thanks to Gloucester Toyota for a great experience. More

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