Hugo picked me up from rental agency, as I drove 580
miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the g
miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the gm and hugo the salesman and jay the f and i guy were a delight to deal with!
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by MONEYG219
Verified Customer
Verified Customer
Hugo Ayala in Sales did a great job of finding me a
vehicle that had everything I wanted in it. This was my very first time buying a new car from anywhere and Hugo really helped the process of buying
vehicle that had everything I wanted in it. This was my very first time buying a new car from anywhere and Hugo really helped the process of buying a car go smoothly. He is a great salesman and kept me updated when a car I wanted got delivered and then helped me though the rest of the process so I could take my new car home. I will definitely recommend Hugo to anyone who is looking to buy from Chevy as he is a great guy and goes out of his way to make sure his customers are well taken care of from start to finish! Thank you so much Hugo, you made my first car purchase a great experience!!!
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by Jason D
Dec 20, 2022 -
Ray Chevrolet responded
Jason, thank you from the bottom of our hearts for this thoughtful review! Hugo deserves all the credit. He is truly a gem of a person and an exceptional advocate for his clients. We're thrilled your first new car buying experience was with Hugo at Ray Chevrolet. Congratulations and enjoy your holiday travels in your new Chevy!
The whole process was simple and easy with no hidden
surprises or setbacks . Everyone was great
surprises or setbacks . Everyone was great
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by CHAD
Verified Customer
Verified Customer
Dec 20, 2022 -
Ray Chevrolet responded
Thanks so much, Chad! Your complete satisfaction means everything to us. We are so happy Hugo and Alex showed you a truly amazing dealership experience. We wish you all the best with your new Chevrolet and thank you for choosing Ray Chevrolet to fulfill your automotive wish list!
It was very good and he was very supportive helped me out
very much. I enjoyed it
very much. I enjoyed it
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by CHELITZA78
Verified Customer
Verified Customer
Dec 05, 2022 -
Ray Chevrolet responded
Thank you for stopping by to share positive feedback! We're glad Hugo provided you with all the support and expertise you needed to make this purchase experience a great success. Congratulations on our new Chevy and best wishes to you for pleasant journeys and safe travels for years to come. Thank you for choosing Ray Chevrolet!
John and the team were a pleasure to do business with.
We are glad they local to us and plan on doing more business with them in the future.
We are glad they local to us and plan on doing more business with them in the future.
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by Rick
Dec 01, 2022 -
Ray Chevrolet responded
Rick, thanks a lot for stopping by to share your 5-star review of John and the Ray Chevrolet team! We're absolutely delighted to be your #1 choice for your automotive needs and we look forward to serving you again. Until next time, drive safe and take care!
Stress free, great experience, outstanding customer
service, professional, friendly, straight forward, honest, exceeded expectations, kind
service, professional, friendly, straight forward, honest, exceeded expectations, kind
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by Emily
Nov 09, 2022 -
Ray Chevrolet responded
Emily, thank you for stopping by to let us know Hugo and George provided you with an outstanding dealership visit! It's super important to us that our guests are treated to a pleasant, stress-free buying experience, so we're thrilled Hugo and George delivered nothing less. The entire team wishes you all the joy and satisfaction of getting to know your new Chevy and we hope you won't hesitate to give us a call if there should be anything else we can ever help you with. Thank you for choosing Ray Chevrolet!
Hugo made the entire experience quick and easy.
The dealer was very clean, had many cars to choose from and everyone made the experience pleasant. The finance guy made the paperwork go very fast
The dealer was very clean, had many cars to choose from and everyone made the experience pleasant. The finance guy made the paperwork go very fast and easy.
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by BLUESLVR68
Verified Customer
Verified Customer
Oct 27, 2022 -
Ray Chevrolet responded
That's great news! Providing our guests with interesting inventory and superb customer service is very important to us. We're very pleased to know Hugo was an exemplary advocate for your peace of mind and satisfaction. Please give us a call if Hugo and the team may ever be of service to you again. Until next time, drive safe and enjoy the new ride!
First time buying a vehicle at Raymond.
Hugo and John were amazing! We highly recommend!
Hugo and John were amazing! We highly recommend!
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by amie.godfrey
Oct 11, 2022 -
Ray Chevrolet responded
Hi, Amie! Thanks so much for your fantastic review and congratulations on the new vehicle! We're thrilled your first time buying from Ray was such a great success, thanks to Hugo and John. Your complete satisfaction means everything to us. We hope you are enjoying your new vehicle and we hope you'll give us a call if there is ever anything further the team may do for you. We'll see you around!
Thank you Hugo you made the process very east and pain
free. Highly recommend that you visit Ray Chevrolet and See Hugo he was Awesome from beginning to end
free. Highly recommend that you visit Ray Chevrolet and See Hugo he was Awesome from beginning to end
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by DGALAN
Verified Customer
Verified Customer
Oct 11, 2022 -
Ray Chevrolet responded
That's wonderful! Thanks so much for your 5-star review and congratulations on your new vehicle! We are absolutely delighted that Hugo provided you with a stress-free, pleasant buying experience from start to finish. The whole team wishes you all the joy and adventure of getting to know your new vehicle. If Hugo and the team may be of any further assistance to you, we hope you'll give us a call. We look forward to seeing you again!
I called for 3 days trying to get some answers about a
contract. Never was able to talk to the right person. All I got was the run around. Every person a talk to send me to another person’s voicemail, wh
contract. Never was able to talk to the right person. All I got was the run around. Every person a talk to send me to another person’s voicemail, who would not contact me. Very bad customer service
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by Tomquinnandson
Other Employees Tagged:
Financial department
Sep 23, 2022 -
Tomquinnandson responded
Bad customer service
Sep 26, 2022 -
Ray Chevrolet responded
Hello and thank you for sharing your feedback, although it is concerning to learn we have not provided the 5-star service we strive for. We are hoping there is still a chance to turn this into a positive experience for you. Please call our General Manager, George Gigovski. at 847-587-3300 at your convenience. He would be happy to answer your questions. Thank you.