Hugo Ayala
Hugo Ayala at Ray Chevrolet
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Hugo Ayala | Page 3

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.7
533 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Dealership Experience

20 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

533 Reviews

Write a Review

533 Reviews of Hugo Ayala

February 22, 2023

Dealership Rating
Employee Rating

Hugo picked me up from rental agency, as I drove 580 miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the g More

by MONEYG219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski

December 19, 2022

Dealership Rating
Employee Rating

Hugo Ayala in Sales did a great job of finding me a vehicle that had everything I wanted in it. This was my very first time buying a new car from anywhere and Hugo really helped the process of buying More

by Jason D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2022

Ray Chevrolet responded

Jason, thank you from the bottom of our hearts for this thoughtful review! Hugo deserves all the credit. He is truly a gem of a person and an exceptional advocate for his clients. We're thrilled your first new car buying experience was with Hugo at Ray Chevrolet. Congratulations and enjoy your holiday travels in your new Chevy!

December 15, 2022

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Employee Rating

The whole process was simple and easy with no hidden surprises or setbacks . Everyone was great More

by CHAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Connolly

Dec 20, 2022

Ray Chevrolet responded

Thanks so much, Chad! Your complete satisfaction means everything to us. We are so happy Hugo and Alex showed you a truly amazing dealership experience. We wish you all the best with your new Chevrolet and thank you for choosing Ray Chevrolet to fulfill your automotive wish list!

December 03, 2022

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Employee Rating

It was very good and he was very supportive helped me out very much. I enjoyed it More

by CHELITZA78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

Ray Chevrolet responded

Thank you for stopping by to share positive feedback! We're glad Hugo provided you with all the support and expertise you needed to make this purchase experience a great success. Congratulations on our new Chevy and best wishes to you for pleasant journeys and safe travels for years to come. Thank you for choosing Ray Chevrolet!

December 01, 2022

Dealership Rating
Employee Rating

John and the team were a pleasure to do business with. We are glad they local to us and plan on doing more business with them in the future. More

by Rick
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

Dec 01, 2022

Ray Chevrolet responded

Rick, thanks a lot for stopping by to share your 5-star review of John and the Ray Chevrolet team! We're absolutely delighted to be your #1 choice for your automotive needs and we look forward to serving you again. Until next time, drive safe and take care!

November 09, 2022

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Employee Rating

Stress free, great experience, outstanding customer service, professional, friendly, straight forward, honest, exceeded expectations, kind More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski

Nov 09, 2022

Ray Chevrolet responded

Emily, thank you for stopping by to let us know Hugo and George provided you with an outstanding dealership visit! It's super important to us that our guests are treated to a pleasant, stress-free buying experience, so we're thrilled Hugo and George delivered nothing less. The entire team wishes you all the joy and satisfaction of getting to know your new Chevy and we hope you won't hesitate to give us a call if there should be anything else we can ever help you with. Thank you for choosing Ray Chevrolet!

October 26, 2022

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Employee Rating

Hugo made the entire experience quick and easy. The dealer was very clean, had many cars to choose from and everyone made the experience pleasant. The finance guy made the paperwork go very fast More

by BLUESLVR68
Friendliness
Recommend Dealer
Yes
Oct 27, 2022

Ray Chevrolet responded

That's great news! Providing our guests with interesting inventory and superb customer service is very important to us. We're very pleased to know Hugo was an exemplary advocate for your peace of mind and satisfaction. Please give us a call if Hugo and the team may ever be of service to you again. Until next time, drive safe and enjoy the new ride!

October 09, 2022

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Employee Rating

First time buying a vehicle at Raymond. Hugo and John were amazing! We highly recommend! More

by amie.godfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

Oct 11, 2022

Ray Chevrolet responded

Hi, Amie! Thanks so much for your fantastic review and congratulations on the new vehicle! We're thrilled your first time buying from Ray was such a great success, thanks to Hugo and John. Your complete satisfaction means everything to us. We hope you are enjoying your new vehicle and we hope you'll give us a call if there is ever anything further the team may do for you. We'll see you around!

October 07, 2022

Dealership Rating
Employee Rating

Thank you Hugo you made the process very east and pain free. Highly recommend that you visit Ray Chevrolet and See Hugo he was Awesome from beginning to end More

by DGALAN
Recommend Dealer
Yes
Oct 11, 2022

Ray Chevrolet responded

That's wonderful! Thanks so much for your 5-star review and congratulations on your new vehicle! We are absolutely delighted that Hugo provided you with a stress-free, pleasant buying experience from start to finish. The whole team wishes you all the joy and adventure of getting to know your new vehicle. If Hugo and the team may be of any further assistance to you, we hope you'll give us a call. We look forward to seeing you again!

September 23, 2022

Dealership Rating
Employee Rating

I called for 3 days trying to get some answers about a contract. Never was able to talk to the right person. All I got was the run around. Every person a talk to send me to another person’s voicemail, wh More

by Tomquinnandson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Financial department

Sep 23, 2022

Tomquinnandson responded

Bad customer service

Sep 26, 2022

Ray Chevrolet responded

Hello and thank you for sharing your feedback, although it is concerning to learn we have not provided the 5-star service we strive for. We are hoping there is still a chance to turn this into a positive experience for you. Please call our General Manager, George Gigovski. at 847-587-3300 at your convenience. He would be happy to answer your questions. Thank you.

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