Hugo Ayala | Page 2

I was told my car would be covered by the warranty. Now they tell me only part of it will be covered. 11days later it sits in rays parking lot not worked on. My car is only 10 months old and has paint Now they tell me only part of it will be covered. 11days later it sits in rays parking lot not worked on. My car is only 10 months old and has paint chips all over it more than 20. I was told it was rock chips. More

by SKIDOO2018 Verified Customer Verified Customer

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The service department at Ray has always been excellent. I tried giving a Chevy dealership close to home a try and they failed 3 times. I'm back to driving over 30 miles to Ray for service! I tried giving a Chevy dealership close to home a try and they failed 3 times. I'm back to driving over 30 miles to Ray for service! More

by beths17 Verified Customer Verified Customer

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Always a good experience at Ray Chevy. Hugo is great to deal with and not pushy. Luis in service is great. Just bought my 3rd vehicle and overall a very good experience. Buying a vehicle i Hugo is great to deal with and not pushy. Luis in service is great. Just bought my 3rd vehicle and overall a very good experience. Buying a vehicle is a long and arduous ordeal. Wish the process could be streamlined instead of shuffling to 3/4 persons all of whom want to sell you something. All salespeople have computers for credit checks, financing etc. but that’s the car business. Overall good dealer. More

by kazimour13 Verified Customer Verified Customer

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Hugo was amazing helped in every way possible and made the process as quick as possible. Finance guys were super helpful the process as quick as possible. Finance guys were super helpful More

by JHENDRICKS1284 Verified Customer Verified Customer

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We have purchased several cars at this dealership and they always go above and beyond in every way! they always go above and beyond in every way! More

by Mariannhrycko Verified Customer Verified Customer

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Unprofessional No respect Not organized After over 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track 20 requests for pricing delivery date and needed items EVERYTHING WAS IGNORED UNTIL THE LAST MINUTE when I order something i should be able track it When I order something I should know the costs When I bring my car in early like I did to get appraised the dealer should honor the appraisal price without me fighting for it. I also expect someone to know something about the car when we do pick it up. The charging level was set low so the three hours we sat there waiting for a charge did NOTHING! My wife and I had to figure out EVERYTHING on our own. You pay sticker price you would think you would get some level of support and service. I will never buy a car from a dealership again! More

by JOHNSONNEN Verified Customer Verified Customer

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Customer Service Department in the Service department is amazing Louie- Service Writer really cares and its refreshing to have someone always follow up with you even after the work is done. LIZ - Service amazing Louie- Service Writer really cares and its refreshing to have someone always follow up with you even after the work is done. LIZ - Service Manager by far out performs any service manager I have ever worked with in my 30 years of owning GM's as well as Dodge. Liz should be traveling teaching other GM service managers and service writers on how to take care of customers in my opinion. More

by mwyton Verified Customer Verified Customer

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BAD EXPERIENCE! ! WASTED HOURS OF MY TIME, THEY REFUSED TO EVEN COME CLOSE TO HONORING THEIR ONLINE ADVERTISED DEAL!! ! WASTED HOURS OF MY TIME, THEY REFUSED TO EVEN COME CLOSE TO HONORING THEIR ONLINE ADVERTISED DEAL!! More

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Hugo is knowledgeable, friendly and caring. Helps out everytime I come in to purchase a vehicle. Helps out everytime I come in to purchase a vehicle. More

by Jpflcc Verified Customer Verified Customer

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The Best to tale the paople and he have all we need is a plachure plachure More

by ayalaangy46 Verified Customer Verified Customer

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