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Hugo Muniz
Hugo Muniz at Hartford Toyota
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Hugo Muniz | Page 9

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of Hugo Muniz

November 17, 2022

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Employee Rating

Some money got lost from my car when I took it for service , I’m not happy More

by yeca77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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November 10, 2022

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Employee Rating

I have my car service a few days ago and the service was good as usually More

by flomax329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 11, 2022

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

November 08, 2022

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Fast service and very professional staff. And the fact that you can see your car service step by step thru a link during the service is a plus. More

by Jeymuel_y_jinely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 08, 2022

Hartford Toyota responded

Jeymuel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hugo met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 02, 2022

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We’re happy with your dealership , as we always come here for service since we purchased car More

by mkapandco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 03, 2022

Hartford Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota. We look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

October 20, 2022

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Employee Rating

Hugo was so helpful. I’ll be back again. Very easy to get information. Appreciated the Uber lift home More

by Nedrsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 20, 2022

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

October 06, 2022

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Always cares about customers. Very professional. I was completely satisfied walking out of the office every time I am there. More

by dominh_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 07, 2022

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

September 22, 2022

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Employee Rating

Great customer service and vehicle service is good. Any issues found will be explained to you and a recommendation is made More

by june_skt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 24, 2022

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

September 11, 2022

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Employee Rating

My experience has been good thus far. Service technician always try to address my concerns. More

by torettaaugustus.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Sep 12, 2022

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

August 26, 2022

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Employee Rating

I returned from the dealer originally with issues on my vehicle. After calling and explaining, the service director went above and beyond to have the vehicle towed back to the dealership, fixed the problem More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chip Benyi

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Aug 29, 2022

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 25, 2022

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Employee Rating

The service advisor was friendly and knowledgeable. My car was completed on time. A great experience all around. Highly recommended. More

by jack.brinegar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Aug 25, 2022

Hartford Toyota responded

Thank you, Jack! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

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