32 Reviews of Ian Mack
May 11, 2024
Service advisor lied to insurance company by saying I refused to sign check. I was no updated on the part order during the six months I gave them to get it, took to Toyota of Greenville and was updated o refused to sign check. I was no updated on the part order during the six months I gave them to get it, took to Toyota of Greenville and was updated on status by text and phone, waiting on insurance company to reapprove the part. When I called to complain I was transferred to a customer rep and she never returned my call, will not be back. More
May 07, 2024
Have used T of E's service department for over 20 years. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. More
Other Employees Tagged: Kevin,Rafael, Dan, Glen - all very helpful. And owner Ryan
May 06, 2024
Don’t set up appointment with me and tell me it’s 1 to 1. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. More
May 05, 2024
Everything was great. They always do a good job, I'm in my 5th Tundra and I have referred Toyota of Easley to lots of people! They always do a good job, I'm in my 5th Tundra and I have referred Toyota of Easley to lots of people! More
Other Employees Tagged: David Garrett, Kris Dahlgren, Ryan Norris, Tucker Norris