Ian Williams
Ian Williams at Suntrup Volkswagen
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Ian Williams | Page 2

Service Advisor

Suntrup Volkswagen

6014 S Lindbergh
St. Louis, MO 63123

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Ian Williams

October 25, 2021

Dealership Rating
Employee Rating

This is the second Atlas I have purchased from Suntrup. The entire car buying experience I felt that I was treated like family. Preston, Beau, and Ian were amazing to work with. They are all ve More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beau Schwartz , Preston Barrow, Stacey Tijerina

Nov 04, 2021

Suntrup Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon!

September 12, 2021

Dealership Rating
Employee Rating

Bought my brand new 2021 Tiguan. Center panel fell off within a month and they said they couldn’t fix it for a month and when I said that was unacceptable their employee told me to go xxxx my self. More

by Preppy455
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Kostecki , Preston Barrow, David Riemer, Rick Thayer, Ryan Thoele

June 29, 2021

Dealership Rating
Employee Rating

This past week we bought car number 2 and leased number 3 through Suntrup VW with our main man Blaze. He truly has been someone over the years we can rely on for VW cars. He really aims to understand wha More

by Anesiaestrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blaze Schrieber, Beau Schwartz , Adela Alispahic, Armin Hidic, Mason (Service Manager)

Jul 19, 2021

Suntrup Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Preston and Jake to be a positive one at Suntrup Volkswagen. Please don't hesitate to reach out if you need anything else.

April 23, 2021

Dealership Rating
Employee Rating

Preston was very helpful and informative! Enjoyed working with him, made the car buying process fun and smooth! Would recommend someone to go through him to buy a vehicle. More

by joneskate920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Preston Barrow

Apr 23, 2021

Suntrup Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated.

January 17, 2021

Dealership Rating
Employee Rating

Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I wou More

by Tim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 19, 2021

Suntrup Volkswagen responded

Thank you for your wonderful feedback. We appreciate your business and our team looks forward to assisting you with any future automotive needs.

January 15, 2021

Dealership Rating
Employee Rating

The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time. More

by William Fogarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Suntrup Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience. Please let us know if you need anything in the future!

December 31, 2020

Dealership Rating
Employee Rating

The service write Ian did an excellent job answering my questions about my car and then followed up with what was fixed and done with my car. Thanks. More

by robert j.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Suntrup Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Suntrup Nissan/VW we are glad to have you as a customer.

December 15, 2020

Dealership Rating
Employee Rating

We are always really pleased with the service at Suntrup. Scott and Ian made sure everything was taken care of quickly and efficiently. I am confident that my Passat will keep running strong thanks to thei More

by walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Kostecki

Jan 05, 2021

Suntrup Volkswagen responded

Hi Thanks for sharing your thoughts about your experience with Suntrup Pre-Owned. We appreciate your business, and hope to see you again soon! Please don't hesitate to give us a call if you need anything.

July 09, 2020

Dealership Rating
Employee Rating

Everyone was very professional and respectful of our time. We were heading out of town and wanted to make sure that we would be safe. Turns out I had over-inflated the tire and messed up the coolant. Oo More

by Fitz Daddy
Recommend Dealer
Yes

Other Employees Tagged: Scott Kostecki , Ashley Gartner, David Riemer, Rick Thayer, Ryan Thoele, Doug

Jul 15, 2020

Suntrup Volkswagen responded

We appreciate you taking the time to leave us a 5 star review! We hope to see you again for your next service visit! Please let us know if there is anything we can do in the future.

2

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