Ira Schreiber at Bredemann Ford in Glenview

I thought the service and quality of the entire transaction was excellent. I will definitely recommend Bredeman Ford in Glenview to all my friends. I love my new edge. Thank you. I was a relaxing and easy experience

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We went into Bredemann Ford based on some online reviews by folks that seemed to show that the sales staff at this dealership were low pressure, friendly, helpful and patient. This was just what my family needed, as we were undecided on which vehicle we wanted to purchase, outside of knowing we wanted a Ford. We were greeted warmly on a snowy Friday night, asked some relevant questions concerning needs and wants, and then steered towards 3 different models to consider. We were encouraged to sit, spread out, relax. We went on one test drive of a newer model - the C-MAX, and then were given literature on the two models we were having a tough time deciding on. John Messner was our sales person and he could not have been more helpful. He understood our situation, our needs, and then gave us space. We left the dealership that night without making a purchase, and we were made to feel that taking our time was a normal part of the process. This was great. We've NOT had such positive experiences elsewhere. We came back the next morning and by early afternoon we were out the door in our new car. The Sales Manager (Don Young) and the Finance person (Ira Schreiber who was filling in) were equally pleasant and helpful. Each member of the team took time to explain the process, options, and answer questions. Other sales staff were equally friendly and considerate. This was the best experience we've ever had buying a car. Bredemann will be our dealership of choice from now on!

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Chester did an excellent job. I felt very comfortable with him and would buy a car from him in the future. Ira did a good job of explaining the extended warranty coverage for the car. Overall an excellent experience.

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John was very knowledgeable and informative about all aspects of the car I was looking at (a Fusion) and comparable cars. He pointed out features but was not pushy. He was helpful in negotiating price. I felt I got a good car at a good price. A pleasure dealing with him.

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This is my third car purchased through the Bredemann dealerships. Bredemann Ford makes buying a car a pleasure. And that's something when you consider that it's a large expenditure in everyone's budget.The people ast Bredemann LISTEN! Always a good trait, but with all of them they use the information you provide to steer you toward the best car for your needs. Chester Gilbert was awesome. He got me exactly what I was looking for and in a record amount of time. His automotive knowledge is mind-boggling.He worked tirelessly to be sure I got every perk I was entitled to. Steve Travnick has and continues to be a customer advocate in the highest sense of the term. Ira explained every financial detail that would impact me and why one option was better or different from another. Steve Pett was terrific in explaining the technical options I had chosen, and very patient with me, a totally non-technical grandma! I have dealt with Mike Reyes in service before, and he is terrific. As several others noted, your car is done on time or before Mike has indicated. He'll get you a loaner or send you a driver. Once he even sent someone to pick me up really early so I could make my 8:30 AM tennis time! What more could you ask for? Seriously, though, I have and will continue to recommend Bredemann Ford for an overall fair, educational, customer and service friendly car buying experience at the fairest, most competitive price around. I know you'll keep up the good work b/c your quality staff ensures it.

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Our interaction with the Sales (Ira and Paul/Don) and Technology Team (Steve) was positive in that there was no hard sales tactics, just straight talk and more than adequate time dedicated to us and all our questions.

We both were pleased that any question we presented to Paul and Steve they were both extremely knowledgeable and professional in all responses and their willingness and ability to answer, if not right away, they took the time to address our needs and get the correct information, be it mechanical or otherwise. We received a fair price for what we wanted in a car and are comfortable with our purchase experience. The technology review with Steve was very positive - he is very patient - knowledgable and left us with a clear understanding of how the options work, including his offer to allow us to return if we need reminders or learn of new questions.

We will return to this dealer when we look to make our next auto purchase.

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From the moment I first contacted them to the day I picked up my new car, everyone at the dealership was helpful and extremely friendly. They properly answered all of my questions and were very knowledgeable about the entire car purchase.

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