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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
72 Reviews

Languages Spoken

Albanian Albanian

4.8

72 Reviews

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72 Reviews of Irma Jace

April 13, 2024

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Employee Rating

The best deals on the market today and they are pretty good with customers and they are extremely good More

by Romualdocruz
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Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , John Lomando

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Apr 15, 2024

Dana Ford Lincoln responded

We appreciate your positive feedback! Our team at Dana Ford strives to provide the best deals and customer service. Thanks for choosing us, we're here if you need anything in the future!

Apr 15, 2024

Romualdocruz responded

Everyone at Dana ford is very nice

April 10, 2024

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Employee Rating

The dealership is big the service is great. The salesman are nice and they have alot of inventory. More

by rwb0376
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters, ahmed khodir

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Apr 11, 2024

Dana Ford Lincoln responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your recommendation! Thank you! - Dana Ford

April 05, 2024

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They are the best dealership in Staten Island and they take care of you and have great service More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, Steve Riccardone, Frank Sinatra, Collin Romer , John Lomando

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Apr 06, 2024

Dana Ford Lincoln responded

Hi Romualdo! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us at Dana Ford. Providing excellent service and taking care of our customers is always our top priority. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future!

March 29, 2024

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Do what they said they would do on time. Clean and friendly. Good people to deal with. Tks More

by lsisto39
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Recommend Dealer
Yes
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Mar 29, 2024

Dana Ford Lincoln responded

Hi! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

March 04, 2024

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Always a pleasure at Dana. I will be scheduling some recall work on one of my 2 Fusions soon More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Mar 04, 2024

Dana Ford Lincoln responded

We're so glad to hear you feel confident bringing your vehicle to us, Aja! We look forward to seeing you and your Fusions at your recall appointments! Thank you! - Dana Ford

February 25, 2024

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Employee Rating

Always a pleasure at Dana, great and courteous service. I have 3 cars all purchased and maintained by Dana all are in great running condition. More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Feb 26, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had consistently great experiences with us at Dana Ford. It's our pleasure to help keep your vehicles in top shape! Thanks for choosing us for all of your car needs.

February 23, 2024

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Employee Rating

everything was great. They did a nice job. I will definitely call them back. They did a nice job very fit Fessional. More

by vsullivan7580
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Recommend Dealer
Yes
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Feb 23, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with us at Dana Ford! Your positive feedback is much appreciated. We look forward to assisting you again in the future!

February 15, 2024

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Employee Rating

Not professional waiting for my for car over three months they don’t keep me in formed on the status More

by craneopr411
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Purchase Time
Finance Experience
Recommend Dealer
No
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Feb 16, 2024

Dana Ford Lincoln responded

I'm sorry to learn about your experience waiting for your car. We aim to keep our customers informed and it seems we've fallen short in this case. I'd like the opportunity to update you on the status of your vehicle, so please reach out when you have a moment. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 05, 2024

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Employee Rating

As always great and courteous service, everything repaired works perfectly. Always a pleasure doing business with Dana Ford More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , John Lomando , Diana Latella

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Feb 05, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with us at Dana Ford! Thanks for your kind words about our service. We look forward to continuing to do business with you in the future! Drive safely!

February 01, 2024

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Employee Rating

Disappointed every single time,makes you drop car that’s was supposed to be gold certified and spent two weeks there with no loaner till last day.never will go back More

by legend3construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, John Lomando , Diana Latella

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Feb 01, 2024

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss these concerns with you in greater detail. If you could please reach out to me directly at your earliest convenience, I would very much appreciate it. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

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