JR Difabio

Luis helped me get a car for my ex wife a car. I have had repos and bad credit and Luis and Scott Clark Honda helped so much!!! I have had repos and bad credit and Luis and Scott Clark Honda helped so much!!! More

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Many years doing Business with Scott Clark, always have been treated with respect and been easy to deal with. Would recommend! been treated with respect and been easy to deal with. Would recommend! More

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Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

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Worst customer experience ever! !!!! I connected with Mari regarding a very specific Accord. They had one coming in and she promised to follow-up once it arrived. She did and I went !!!! I connected with Mari regarding a very specific Accord. They had one coming in and she promised to follow-up once it arrived. She did and I went in same day to see it. I didn’t expect the paint damage and scratches along the passenger side, so she mentioned it would be going into the repair shop. So, the next day I reached out and at that time she, JR and I came to an agreement on the OTD price. I told them I would be there the next morning at 11:30am (it was around 5pm that day) to put my $500 deposit down to hold the car so I could inspect the repairs before purchasing the vehicle. Next day, I’m literally in-route from Concord to Independence and at 8mins from my arrival window I told them both, I called Mari to let her know I was on my way. She then tells me the car sold. Really?!?!? So, 1) why hadn’t she called me bc she knew where I was traveling from 2) I gave an estimated time that I was coming, why not honor that 3) why not call me to do the deposit over the phone 4) the GM, Marcus Nicholson has a policy about “first come, first serve”…again…I had been in touch with Mari about the week before the car even arrived, so yeah!! I emailed Marcus to express my frustration and guess what…no response. This dealership is an absolute joke!!! But it all worked out bc I just purchased the Touring model in the color I originally wanted - their loss! 🤷🏽‍♀️😁 More

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JR was great helping me with my CRV he helped me get the price that I wanted and help my me to get the car payment at the payment that I wanted price that I wanted and help my me to get the car payment at the payment that I wanted More

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JR is very professional & friendly. I have purchased 2 cars from JR & would recommend him to anyone. This dealership provides excellent customer service. I have purchased 2 cars from JR & would recommend him to anyone. This dealership provides excellent customer service. More

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Very professional and friendly. People at this dealership awesome people . We truly enjoy the service People at this dealership awesome people . We truly enjoy the service More

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Hellwig Stuart was the best sales person I've dealt with,Ive went to at least 10 dealerships in my 20 years of buying cars, his Customer service and kindness was superior ,very knowledgeable as well ,I with,Ive went to at least 10 dealerships in my 20 years of buying cars, his Customer service and kindness was superior ,very knowledgeable as well ,I want to thank him and his company for Excellence . Sincere Jarrett More

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Mardi was the sales lady that made it al all happen she and her staff worked very hard at getting me my vehicle thank you much I appreciate what they all done for me !!! I will recommend you all to others and her staff worked very hard at getting me my vehicle thank you much I appreciate what they all done for me !!! I will recommend you all to others that are in the market for a vehicle!!! Thanks again! More

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My entire process from the moment I walked in was great! The service I received from Celeste was phenomenal and she was such a kind person. JR was extremely knowledgeable and did everything to make sure I d The service I received from Celeste was phenomenal and she was such a kind person. JR was extremely knowledgeable and did everything to make sure I drove away in the car I wanted. The only downfall was 5 days after driving away my check engine light came on :/ and has come on twice since I’ve had the car for 2 weeks and it’s literally a brand spanking new car! More

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