JB Lynn

It was a pleasure to work with Christina throughout the process of purchasing my new vehicle. She was friendly and professional throughout. I had to call her a few days later with a question and she remain process of purchasing my new vehicle. She was friendly and professional throughout. I had to call her a few days later with a question and she remained very helpful. I appreciated her knowledge and professionalism. JB worked with us on getting a monthly payment that suited us. He also helped us with transferring my trade-in to my son-in-law. Everything worked out during this very stressful time. More

by ALYJB1977 Verified Customer Verified Customer

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Ok my review is not all bad. But Ryan was amazing and answered all the questions I had. My problem was I had to come 4 times to purchase the car. Now one out of the 3 was on me. But Ryan was amazing and answered all the questions I had. My problem was I had to come 4 times to purchase the car. Now one out of the 3 was on me. The second visit I took the morning off (I arrived at 9 am saying we would be back in the morning to purchase) I knew car and we had set price just need to fill out the paperwork to buy the car. After waiting 3 hours I go and tell sales manager I need to be at work at 1230 he than tells me there is only one person there doing finances and the second one didn’t come in till after 1 pm. So I make arrangements to come in Saturday morning. To yet again try to complete the paper work and can’t because the systems went down. Now they let me take the car but with a dealer plates knowing I would come back to finish the paperwork. So I came back Monday (trip 4) to wait an hour to finally finish everything. Everyone was very friendly and really pleasant to talk to it just took a long time to actually get a car purchased. I get that somethings were out of their control, but a little bit of transparency would’ve been very welcomed. It was a frustrating 4 days. More

by TDAHAKA117 Verified Customer Verified Customer

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I thoroughly enjoyed the car buying experience at Kenny Ross Subaru. JB and Josh and their team were great! Ross Subaru. JB and Josh and their team were great! More

by RCHU5582 Verified Customer Verified Customer

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Amazing service put me in a new car even with lower credit greatly appreciate everything they did for me credit greatly appreciate everything they did for me More

by MICHAELFETTERS7 Verified Customer Verified Customer

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As an older woman I love Kenny Ross. I am always treated with respect and as if I actually have a brain. The service department is awesome as well. I send all my friends to Kenny Ross. I am always treated with respect and as if I actually have a brain. The service department is awesome as well. I send all my friends to Kenny Ross. I live in Monroeville where Cochran is closer. I had a bad experience with them years ago and switched to Kenny Ross. Good decision. More

by LBURRELL1251 Verified Customer Verified Customer

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Everyone was very helpful. From the sales dept JB, sales consultant Christina and Greg in financial. From the sales dept JB, sales consultant Christina and Greg in financial. More

by CU5150 Verified Customer Verified Customer

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Courteous and friendly, y feel I got a fair deal. I not y. Very helpful I not y. Very helpful More

by DUNHAM418 Verified Customer Verified Customer

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The team was very thorough. We had a new salesperson and he and JB were great. We had a new salesperson and he and JB were great. More

by MADDIE.MILLER0819 Verified Customer Verified Customer

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Everyone couldn’t have been more helpful. Very happy with the new car. Great sales. Very happy with the new car. Great sales. More

by BJLASH Verified Customer Verified Customer

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This has by far been the best experience buying a car. Damien was great to work with. The application was easy and approval was quick. Once we got to finance, Greg made sure we understood all our options Damien was great to work with. The application was easy and approval was quick. Once we got to finance, Greg made sure we understood all our options and was very helpful. We drove over an hour to get there, and from the minute we arrived everyone was so friendly and welcoming. It was also my son’s first time buying a car and it couldn’t have gone smoother. I would highly recommend the dealership and the entire team! What I was dreading turned out to be an amazing experience! More

by KAELIN1888 Verified Customer Verified Customer

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