JD Brooks

I am so lucky to have Leif Johnson Ford right down the road. I overheated on the side of the highway the other week, and the service team told me to have my car towed to the dealership to ensure the issue road. I overheated on the side of the highway the other week, and the service team told me to have my car towed to the dealership to ensure the issue wasn’t related to the recall fix I’d just had my car in for. The team looked at my car first thing in the morning and were able to confirm that the recall repair was still holding strong, and that somehow my radiator had been punctured! JD was so thorough in his explanation and made sure I understood the issue very clearly. While this situation was initially a nightmare for me, JD and the team eased my worries and made sure I felt taken care of and supported. I now have my car back and have zero worries. Hopefully I don’t have to see them again for a while (ha!) but if something does come up, I know I’ll be in good hands! More

by jessyleighisme Verified Customer Verified Customer

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Excellent customer service, they are taking care of my all 25 Fleet. Also, reasonable price for the parts as well. all 25 Fleet. Also, reasonable price for the parts as well. More

by LONESTAREXPRESSROUTES Verified Customer Verified Customer

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JD is always great communicating clearly what is going on with my cars and helping me understand how I can address and understanding my financial restraints. with my cars and helping me understand how I can address and understanding my financial restraints. More

by DIANNE.EICHENSEER Verified Customer Verified Customer

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JD was extremely pleasant to work with & made sure I understood exactly what was going to happen with my car and when. I appreciated the thorough communication and quick turnaround to get the recall on understood exactly what was going to happen with my car and when. I appreciated the thorough communication and quick turnaround to get the recall on my Ecosport addressed! More

by jessyleighisme Verified Customer Verified Customer

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Awesome staff, reliable and efficient sercixe department i had my vehicle serviced and returned back within promised time i had my vehicle serviced and returned back within promised time More

by SEGURAOSCAR86 Verified Customer Verified Customer

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Everybody was very pleasant and cooperative I'm very pleased with my service and I'll be back pleased with my service and I'll be back More

by CJBOATLIFT Verified Customer Verified Customer

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Their attention to detail was great! I was having a problem with my tailgate and they got to the bottom of it. I was having a problem with my tailgate and they got to the bottom of it. More

by MOOREDU Verified Customer Verified Customer

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I worked with JD and he was very open and timely with his responses. This made my experience with my truck repairs go as well as it could. responses. This made my experience with my truck repairs go as well as it could. More

by AUSTINGOZZIE Verified Customer Verified Customer

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JD and his team are great! Kelsay in the service department always greats me with a smile...and I can't say enough good things about them and the service is always top notch. Kelsay in the service department always greats me with a smile...and I can't say enough good things about them and the service is always top notch. More

by CHERYL.WILSON Verified Customer Verified Customer

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I have been doing my services on all my vehicles with JD for over 10 years now and will stay with him as long as he is there. for over 10 years now and will stay with him as long as he is there. More

by HiLineBldr Verified Customer Verified Customer

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