John Henry
John Henry at Riata Ford
Refer Me

John Henry

Service Advisor

Riata Ford

10507 US-290
Manor, TX 78653

Contact Me
4.8
86 Reviews
4.8

86 Reviews

Write a Review

86 Reviews of John Henry

March 15, 2024

Dealership Rating
Employee Rating

Always in time and staff answers questions friendly very prompt and professional I always recommend my service guys More

by EDITHCESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ajay Malani

February 08, 2024

Dealership Rating
Employee Rating

Great experience with service will continue to drive an hour from my home to be treated awesome! Recommend sales and service! More

by SSULLY329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
Employee Rating

Awesome service ! Friendly environment I felt welcomed and my oil change was done at the time that was promised ! Thank you ! More

by JANICEMONDRAGON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
Employee Rating

Riata and John Henry helped with an emissions warranty claim. This is why I get all of maintenance at my local small town dealership. More

by MARKMCLENDON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2024

Dealership Rating
Employee Rating

Had me in and out in under 20 mins each visit. Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my c More

by KDPRO2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. More

by J90238908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Brooks, Randall Cates, Joe Vanek , Kevin Hopper

December 01, 2023

Dealership Rating
Employee Rating

Advisors accommodated me at the last minute. This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pic More

by CARLOS.GRANJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Brooks

November 28, 2023

Dealership Rating
Employee Rating

I was ok with work I needed but thank God I had extend warranty rear main leak and bad sensor and only 32000 miles but told warranty did not cover driver assistance sensor I had no accident told it becaus More

by Fred Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2023

Dealership Rating
Employee Rating

Loved having the contact information provided, and it was easy to get status updates! Overall the experience was smooth. More

by LANDERSON0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2023

Dealership Rating
Employee Rating

Email time was 9:30 but person at the counter said it was 8:30 and I missed my appointment. I showed her email but still waited 2.5 hours for oil change. More

by DUNCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JD Brooks , Nicole

1
...

Dealership Inventory (255 Vehicles)

new 2024 Ford Expedition car, priced at $65,345
2024 Ford Expedition
new
Dark Matter Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Ford Edge car, priced at $42,605
2024 Ford Edge
new
Atlas Blue Metallic exterior
Automatic
All-wheel Drive
new 2023 Ford Mustang Mach-E car, priced at $55,462
2023 Ford Mustang Mach-E
new
Shadow Black exterior
Automatic
All-wheel Drive
new 2024 Ford Explorer car, priced at $42,946
2024 Ford Explorer
new
Star White exterior
Automatic
Rear-wheel Drive
new 2024 Ford Expedition car, priced at $59,664
2024 Ford Expedition
new
Star White exterior
Automatic
Rear-wheel Drive
new 2023 Ford Mustang Mach-E car, priced at $55,492
2023 Ford Mustang Mach-E
new
Shadow Black exterior
Automatic
All-wheel Drive