JJ Vock | Page 2

INFINITI Of Orland Park responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a positive interaction with our team, from our General Manager to our Sales Manager, and especially with Victoria Kendra. Providing friendly and courteous service is at the core of everything we do, and it's fantastic to know that our team made you feel welcome and valued throughout the entire process. Victoria's dedication to ensuring your comfort and ease during the process is commendable, and we're delighted that she was able to assist you effectively. We'll be sure to pass along your kind words to Victoria and the rest of our team. Your recommendation means a lot to us, and we're grateful for your trust in choosing Zeigler for your car needs. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the service at our dealership and that Justin provided excellent care for your car. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for bringing your recent experience to our attention. We sincerely apologize for any discomfort or inconvenience you encountered during your visit to our dealership. We deeply value every customer's time and understand the importance of respecting personal commitments, such as putting your children to bed. The behavior you described is unacceptable and does not align with the high standards of professionalism we strive to uphold. We regret any frustration or dissatisfaction caused by this interaction. Please be assured that we take your feedback seriously and will address this matter with our team to ensure that such incidents are not repeated in the future. If there's anything further we can do to assist you or if you would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to regain your trust in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're delighted to hear that you had a fantastic service experience with us. Providing excellent customer service and addressing all your questions and concerns is our priority. We're glad our representative was able to assist you and that our team efficiently worked on your car to ensure it's in top condition. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that Natalia Haq and Eddie provided you with the best customer service you've received in a long time. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you need anything else or have any questions, please don't hesitate to reach out. We appreciate your business! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your glowing recommendation! We're thrilled to hear that Victoria provided you with wonderful service and made your car-buying experience enjoyable. Your satisfaction is our priority, and we're delighted that you had a positive interaction with JJ as well. We truly appreciate your kind words and your willingness to share your experience with others. If you need anything else or have any questions, please don't hesitate to reach out. Enjoy your new Kia! Best Wishes, INFINITI Of Orland Park