Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
JR Rodriguez
JR Rodriguez
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
415 Reviews
JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.
Read more415 Reviews
Write a ReviewEmployee Video
415 Reviews of JR Rodriguez
April 26, 2024
Great Extended Warranty Service My C300 has been trouble free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty expires. Sam the Service Tech quickly found the problem and replaced the failing module. I am always confident that Walter's will keep my cars running in perfect condition. More
by EraSprinter
Other Employees Tagged: Tyler Usary , Sam the System Technician
Helpful 
March 30, 2024
Great customer service. The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait. The facility’s restrooms and waiting area is always clean. The snack area is very inviting and stocked with plenty of refreshments while you wait. More
by mercedes3495
February 26, 2024
JR Rodriguez is my senior service advisor. I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness. I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness. More
by roan1000
February 23, 2024
Walter’s Mercedes Benz in Riverside has consistently provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable. provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable. More
by ksykes
February 11, 2024
I brought in my recently purchased pre owned GLE350 for a check up and was pleasantly surprised how efficient and quick the service was. I pulled in without appointment and met by the service receptionist an check up and was pleasantly surprised how efficient and quick the service was. I pulled in without appointment and met by the service receptionist and told her my issue she said she’ll be right back with the service technician I believe his name is Jr Rodrigues They told me it will be an hour and half job and I can wait at the customer lounge area enjoy coffee and cookies while waiting. The wait is just about an hour and I’m on my way home. Mr Hank you! More
by rogerpolicar
January 31, 2024
Excellent service as usual ! ! JR was extremely helpful in immediately scheduling a appointment to rectify an engine light issue. The work was completed successfully and in a time ! JR was extremely helpful in immediately scheduling a appointment to rectify an engine light issue. The work was completed successfully and in a timely manner. He advised the status of the vehicle throughout this process. More
by brandon clarke
Dealership Inventory (469 Vehicles)
