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JR Rodriguez
JR Rodriguez | Page 2
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
415 Reviews
JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.
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415 Reviews of JR Rodriguez
January 05, 2024
J Rodriquez was very friendly and helpful . I enjoy my experience with him .J. Rodriquez was very knowledgeable about my car and help me with info on features on my car . I enjoy my experience with him .J. Rodriquez was very knowledgeable about my car and help me with info on features on my car . More
by Brown eyes
Helpful 
January 03, 2024
JR was great; he got me in last minute and, inasmuch as it was a safety issue (airbag sensor in seatbelt) they did the diagnostic gratis. Further still, they did a complimentary full vehicle inspection an it was a safety issue (airbag sensor in seatbelt) they did the diagnostic gratis. Further still, they did a complimentary full vehicle inspection and car wash. Lastly, they were efficient and professional. More
by cjdanier
January 03, 2024
In compare to before that someone always greeted you as you pulled in and advisor would be out right after, vs. now I had to wait for a little while after I pulled in and another 25 minutes sitting in the you pulled in and advisor would be out right after, vs. now I had to wait for a little while after I pulled in and another 25 minutes sitting in the waiting room for an advisor. I would like to your to respect the reserved slot and keep the appointment promptly and please send someone else if the advisor can't keep the appt. More
by terit58
January 01, 2024
Alex Ramirez is my service advisor and he is very customer service oriented. He makes the process as smooth as possible. customer service oriented. He makes the process as smooth as possible. More
by Chmax1
Other Employees Tagged: Alex Ramirez
December 15, 2023
Thank you Mr. JR. Rodriguez for outstanding customer service. We appreciate you! It is heartwarming to see your smile when we walk in to the service department to JR. Rodriguez for outstanding customer service. We appreciate you! It is heartwarming to see your smile when we walk in to the service department to know that even if we opt out of the service, we are still treated with honor and respect, and we are still part of the Mercedes family.! Feel free to have your supervisor call me should you like a letter of character recommendation we can type it up on our company letterhead and send it to you as we feel you certainly deserve a promotion, and you certainly deserve to be recognized for your outstanding customer service on December 11th 12th and 13th 2023! You have been proactive in servicing our vehicle and addressing all of our text messages in a timely fashion and for this we are ever so grateful! More
by Follycease
November 03, 2023
This was the second car that I have purchased @ Walter’s. Raul Ayala was my sales associate. He was very professional & thorough in explaining all the features of my new car! Raul Ayala was my sales associate. He was very professional & thorough in explaining all the features of my new car! More
by edavalle
Other Employees Tagged: Raul Ayala, Justin Campbell
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