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JR Rodriguez
JR Rodriguez | Page 41
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
417 Reviews
JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.
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417 Reviews of JR Rodriguez
March 14, 2016
JR is the best service advisor! We missed the opportunity to send in a survey for JR. He is so kind and proactive that we wanted to make sure he was properly recognized for his servi We missed the opportunity to send in a survey for JR. He is so kind and proactive that we wanted to make sure he was properly recognized for his service. Thank you JR! Also, Rick is our sales rep. He is beyond great! More
by Lovecoffeecars
Other Employees Tagged: Rick Akigbe, Julio Guerrero
Helpful 
January 21, 2016
BEST EXPERIENCE Best experience with Andrew. Very straight . Did what he promised. Always there to answer any question or concern. I love to recommend him to any Best experience with Andrew. Very straight . Did what he promised. Always there to answer any question or concern. I love to recommend him to any of my relatives or friends. More
by Basil
Other Employees Tagged: Andrew Wagner, JR
January 09, 2016
Service with a smile JR Rodriguez is the service advisor you need to ask for at Walter's Mercedes Benz. He ensures you get the service or repairs you need and doesn't tell JR Rodriguez is the service advisor you need to ask for at Walter's Mercedes Benz. He ensures you get the service or repairs you need and doesn't tell try to sell you repairs you don't need. I will always go to Walter's and I will always ask for JR. More
by SoCalSally
November 09, 2015
J. R. Rodriguez was phenomenal!!!!! J.R. was exceptional. I used to go to Ontario Mercedes and they were ridiculously expensive!! My last visit they gave me a list of repairs they "reco J.R. was exceptional. I used to go to Ontario Mercedes and they were ridiculously expensive!! My last visit they gave me a list of repairs they "recommended". The total came to almost $10,00!!!! My experience with Walter's was exactly the opposite!!! JR Rodriguez was superior and didn't break me financially!!!! He told me my list of recommended repairs and not only did I have all but 2 done, it only cost me $700!!! JR was amazing! I even made another appointment to come back in for the addtional recommendations!! Best service ever!!! Superior service!!! Will never go anywhere else!!!! Carla Dean More
by Carla734
October 20, 2015
Professional Service I scheduled my 10,000 mi. service appointment at Walter's Mercedes. I have so say it couldn't have been any easier. My initial phine call I scheduled I scheduled my 10,000 mi. service appointment at Walter's Mercedes. I have so say it couldn't have been any easier. My initial phine call I scheduled an appointment for the next day. They gave me a loaner car I was out of there in less than 10 min. J. R. Rodriguez was very cordial and professional . I was not able to return loaner the day my car was finished because of my work schedule , and J.R. was always friendly and professional in accommodating my hectic schedule until loaner was returned. No extra charge for returning a day late. On the day of return , the friendly staff greeted me at curbside and again I was out of there within 5 min. Great customer service. Thank you! Steve More
by SJ
September 29, 2015
Service for my s430 Walters Mercedes is a great business They are always willing to help in my time of need I never have any complaints for them,Thanks Walters Mercedes is a great business They are always willing to help in my time of need I never have any complaints for them,Thanks More
by Swrvprez
July 09, 2015
Awesome! I'm so pleased how Jr Rodriguez and his sidekick handled my situation! They both kept me informed and updated me! Even though I ended up trading my I'm so pleased how Jr Rodriguez and his sidekick handled my situation! They both kept me informed and updated me! Even though I ended up trading my GL40, which I loved and would recommend, I just needed something bigger, they accommodated my situation and took care of all my needs! Everyone including valet are always smiling and courteous! We will miss you Walters Mercedes! Take care! More
by Havasu123
June 27, 2015
JR Rodriguez was courteous and kept me informed about the se JR kept me informed about the service even though the part (tire) did not arrive on time and the contact "ap" and telephone number failed. JR kept me informed about the service even though the part (tire) did not arrive on time and the contact "ap" and telephone number failed. More
by Indy
June 21, 2015
Great Service My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service te My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service tech fairly quickly. My car was serviced in the time he stated and my car was was better than the ones I pay for (no water running from side mirrors). Overall I received excellent service and I am happy to have JR as my Service Advisor. More
by Rms2
June 12, 2015
JR is cool. Hey, just want to thank you for the superb assistance you gave when I came in to service my break system and service. You were clear and concise, you Hey, just want to thank you for the superb assistance you gave when I came in to service my break system and service. You were clear and concise, you got me and my boys in an SUV, we were able to run errands and spent the day in a profitable manner. My SUV was done in a timely manner. You rock. Walters MBZ rock. Good job. More
by Mosquito
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