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59 Reviews
Write a Review59 Reviews of Jackie Mack
December 30, 2021
Such an easy buying experience! Jackie Mack was great throughout the entire process. I drove 150 miles to do business with these good folks and would do so again! throughout the entire process. I drove 150 miles to do business with these good folks and would do so again! More
December 22, 2021
Good, courteous people to deal with, I enjoyed my experience buying from them, and will go there again. experience buying from them, and will go there again. More
Other Employees Tagged: Wes Herlong, Meryl Herlong
December 09, 2021
We went to this dealership looking to purchase a new F250 truck. Jackie Mack was an absolute pleasure to work with as she helped us narrow down which truck we wanted to buy. We appreciated the customer focus truck. Jackie Mack was an absolute pleasure to work with as she helped us narrow down which truck we wanted to buy. We appreciated the customer focus and the ease of the entire process. The young man who helped us set up the FordPass, sync it with the truck, and set up the wifi hotspot was patient and invaluable. I wish we could recall his name. We would definitely look to this dealership again when we are in the market for another car or truck. More
Other Employees Tagged: Elizabeth Wiseman
December 09, 2021
They were very easy to deal with and made the process seamless even with us using our credit union. seamless even with us using our credit union. More
Other Employees Tagged: Janet Cleveland, Elizabeth Wiseman
December 05, 2021
I recently purchased a ram 3500 from herlong, within a few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time fram few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time frame. Gabriel set me up a loaner truck so I could still get around. Alan in service explained it had to be sent to ram for the proper repair. He stayed on ram to ensure that I had my truck back within my time frame. They really went above and beyond to help get my truck right. After seeing how much Gabriel and Alan really cared about my needs an my satisfaction they have gained a customer for life. I have never had better service and care than these two provided. More
Other Employees Tagged: Wes Herlong, Danielle Huizenga, ALLAN HATCHER , Gabriel
November 30, 2021
Excellent dealership. Great communication and they always work with the customer until they are satisfied. work with the customer until they are satisfied. More
Other Employees Tagged: Janet Cleveland, Wes Herlong, Meryl Herlong
November 15, 2021
I purchased a $70000 truck, 2018 ram, with 48000 miles that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I pi that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I picked the truck up from them and within a mile of leaving the dealership the light comes back on and they are telling me that they cannot service it because it is not a Ford and I need to take it to ram. More
November 09, 2021
Jackie was very helpful and vehicle was priced fairly. Transaction was smooth and I traveled over 100 miles to purchase out of my state with no issues from this dealership. Need a Ford, go see them. Transaction was smooth and I traveled over 100 miles to purchase out of my state with no issues from this dealership. Need a Ford, go see them. More
Other Employees Tagged: Wes Herlong, Meryl Herlong
October 29, 2021
My over all experience with Herlong Ford was positive. Was pleased with my sales agent and the financial advisor and process. Delivery of the vehicle was as promised and timely. Many thanks 😎 Was pleased with my sales agent and the financial advisor and process. Delivery of the vehicle was as promised and timely. Many thanks 😎 More
Other Employees Tagged: Janet Cleveland
October 05, 2021
Herlong Ford is a great place to buy your next car! Physically very clean and neat, and the staff was awesome. They all treated us like family. Cindy, Jackie, and Meryl were the sales and business e Physically very clean and neat, and the staff was awesome. They all treated us like family. Cindy, Jackie, and Meryl were the sales and business end of the deal. A great team to work with! And Richard is the walking, talking manual for any car you buy. He went over all the buttons, and dials, set up codes, etc. Saved me hours reading a manual! Thank you, Richard! More
Other Employees Tagged: Wes Herlong, Meryl Herlong , Richard, the technology guy! Superb! He's a walking, talking manual for your car!