Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
625 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

4.9

625 Reviews

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625 Reviews of Jackie Mercer

October 23, 2025

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Employee Rating

The was team was very responsive, attentive, and easy to work with. Jackie was great, as was the rest of the team. More

by PSDavis72
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Brandon Flem , Sindia was great too!!

October 22, 2025

Dealership Rating
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Good experience, smooth transaction. 11 more words, 11 more words, 11 more words 2 more words More

by robdgeo
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

October 22, 2025

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Employee Rating

Great service. Worked with me to reach a deal, and allowed me to use my prequalified auto loan from my bank. Jackie was understanding and helpful in reaching a deal More

by JAKEPRITCHARD123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

October 21, 2025

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Very helpful and willing to work a deal. Very personal and relatable. Would recommend to friends and family. More

by Colin.reeve007
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Flores

October 17, 2025

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We had a great experience from the time I inquired about the truck til the time we got there and ended up buying 2 trucks. Jackie was great! Wish car buying could be how Jackie made it every time! More

by piyushmesuria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Grand Prairie Ford responded

We are happy to hear about your wonderful experience with us! It sounds like you had an exceptional journey from your initial inquiry all the way through to purchasing not just one, but two trucks. We're thrilled that Jackie provided such outstanding service and made the car buying process so smooth and enjoyable for you. Your kind words about wishing every car buying experience could be like this truly mean the world to us at Grand Prairie Ford. We take great pride in delivering the kind of service that exceeds expectations, and feedback like yours shows us we're on the right track. Thank you for choosing us for both of your vehicle purchases!

October 10, 2025

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I’m very happy with my new f150. Jackie got me a great deal and the whole purchase process was easy. I will definitely be back and will recommend Grand Prairie Ford to all of my fami More

by papajohn817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Oct 14, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with your new F-150! It's wonderful to know that you received an excellent deal and found the entire purchase process to be smooth and straightforward. We truly appreciate your satisfaction with the service you received and are thrilled that your experience exceeded your expectations. Your willingness to recommend Grand Prairie Ford to your family members means the world to us, and we look forward to serving you again in the future. Thank you for choosing us for your vehicle needs!

October 10, 2025

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After being told just fun our credit through ford they ran it 3 time credit score is going to drop I’ve work sooooo hard to keep my credit score high and this happen and this is our 5 purchase from ford. More

by EDDYHIGGINS1974
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 14, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear that you have chosen us for your fifth vehicle purchase. Your loyalty means everything to us. We understand your frustration regarding the multiple credit inquiries. We recognize how hard you have worked to maintain your excellent credit score, and we take your concerns about this seriously. If you would like to discuss this further, please contact us directly.

October 04, 2025

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I had a great experience. No xx. Fair deal. Very helpful in working with me and my situation. More

by THOMAS.E.PAULY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Oct 06, 2025

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found our team helpful in working with your specific situation and that you felt you received a fair deal. Your satisfaction is our top priority, and we're pleased that we could provide the support you needed. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

October 04, 2025

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Grand Prairie Ford was the best car buying experience I have ever had. The customer service was amazing and I’m so happy with my purchase. More

by Tawanna Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2025

Grand Prairie Ford responded

We sincerely value your wonderful feedback about your car buying experience with us. It means so much to hear that you found our customer service to be outstanding and that you are thrilled with your new vehicle. Creating exceptional experiences for our customers is what we strive for every day, and knowing that we exceeded your expectations fills us with pride. Your satisfaction with your purchase is our ultimate goal, and we are delighted that we could make this such a positive experience for you. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience with others.

September 30, 2025

Dealership Rating
Employee Rating

Everyone has been very friendly throughout the buying process. Jackie was easy to reach by phone and very pleasant to do business with in person. I would definitely do business here again. More

by 99cepekz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem , Sindia Estrella

Oct 01, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our team during your purchase. It's wonderful to know that everyone made you feel welcome and supported throughout the entire process. Jackie will be thrilled to learn that her accessibility and pleasant approach made such a strong impression on you. Your feedback about the friendly service and smooth business interactions means a great deal to us at Grand Prairie Ford. We truly appreciate customers like you and look forward to serving you again in the future.

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