Brett Benson
Brett Benson at Grand Prairie Ford
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Brett Benson

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
52 Reviews

Languages Spoken

English English

4.9

52 Reviews

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52 Reviews of Brett Benson

April 20, 2024

Dealership Rating
Employee Rating

Jackie always makes us fell like family. He takes the time make sure you are not only getting the right car for and your family but the best deal. Thanks again Jackie, until next time sir. More

by Jack12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Alejandro Rodriguez in Finance

Apr 22, 2024

Grand Prairie Ford responded

We're delighted to hear that Jackie makes you feel like family at Grand Prairie Ford! Thank you for taking the time to leave such a heartwarming review. At Grand Prairie Ford, we believe in building relationships with our customers and understanding their needs. It sounds like Jackie truly embodied that philosophy by taking the extra time to ensure you found the perfect car for your family. We appreciate you acknowledging his dedication to finding you the best deal possible. Finding the right car at the right price is important, and we're glad Jackie achieved that for you. Thanks again for your kind words about Jackie. Please don't hesitate to reach out to him directly if you have any questions about your new car or need anything in the future. The Grand Prairie Ford family is always here for you!

April 19, 2024

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Employee Rating

My Saleperson Ron was awesome very helpful and knowledgeable about what I was telling him I needed. Definitely recommend Grand Praire Ford and look for Ron when you go. You want be disappointed. More

by mauricestaff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Apr 22, 2024

Grand Prairie Ford responded

We're so glad to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recognizing Ron's helpfulness and knowledge. It means a lot to us that he was able to understand your needs and find the perfect car for you. We appreciate your recommendation and letting others know to look for Ron when they visit. We're confident he can provide the same exceptional service to everyone! Congratulations on your new car, and welcome to the Grand Prairie Ford family! Please don't hesitate to reach out if you have any questions or need anything in the future.

April 07, 2024

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Employee Rating

If you need a new vehicle Go see Jackie Mercer if you want a great deal see this guy he gets the job done,great customer service at Grand Prairie Ford Thanks DW More

by Txpoolman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Apr 08, 2024

Grand Prairie Ford responded

We're thrilled to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recommending Jackie Mercer! We appreciate you recognizing his excellent customer service and ability to get you a great deal. Jackie takes pride in making the car buying process smooth and enjoyable for our customers. We're glad you found the perfect vehicle and that Jackie exceeded your expectations. Thank you for choosing Grand Prairie Ford! Please let us know if there's anything else we can assist you with in the future.

March 24, 2024

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Everyone I worked with was friendly and professional. They showed me my vehicle and answered all of my questions. Dealing with the financial issues were also a positive experience. More

by CDBLANTON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Grand Prairie Ford responded

We're so glad to hear everyone you interacted with was friendly and professional! We strive to make the entire car buying process a smooth experience, from showing you the vehicle to answering your questions and navigating the financial aspects. Thank you for recognizing our team's efforts! Congratulations on your new car!

March 17, 2024

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Employee Rating

We had the best person helping us. Mr. Jackie Mercer. Thank you so much Sir. More

by Joseh2513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer , Clarence Hutton

Mar 18, 2024

Grand Prairie Ford responded

Hi Jose, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

February 26, 2024

Dealership Rating
Employee Rating

Jackie was very kind and patient. He answered all of my questions and made the process smooth. More

by Chrissymattax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Feb 27, 2024

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 15, 2024

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Rex was amazing ! Guided us through the entire process! So happy he was there for us and listen to us! So thankful I got my dream car with his help! More

by j.jazminn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodolfo Ramirez , Jeremy , Rex

Feb 16, 2024

Grand Prairie Ford responded

We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.

October 09, 2023

Dealership Rating
Employee Rating

Great purchase again with Jackie and GPFord! It is great knowing who to go to when you are looking for a new vehicle. More

by Leer1005
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

August 18, 2023

Dealership Rating
Employee Rating

Great experience. Great dealership. Great salesman! I will definitely recommend Grand Prairie Ford to others. More

by Wtipjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Ricardo Pinilla

Aug 18, 2023

Grand Prairie Ford responded

Thank you for your review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 06, 2023

Dealership Rating
Employee Rating

Ron and Grace were fantastic from start to finish. Our overall experience could not have been any better. From the test ride with Ron explaining the vehicle's functionality and Ron and Grace's willing More

by James & Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith, Grace Larson , Scott Moore

Aug 07, 2023

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

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