Jacob Fields
Jacob Fields at Hubert Vester Toyota
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Jacob Fields

Service Advisor

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.8
40 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

4.8

40 Reviews

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40 Reviews of Jacob Fields

April 16, 2024

Dealership Rating
Employee Rating

I had an appointment to get my recall fixed and I was out within an hour. Very professional and friendly staff all around More

by JUKEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2024

Dealership Rating
Employee Rating

All service personnel do Avery good job in servicing our toÿota. But each time we bring it in it takes about 2 weeks to get everything working as we had it set. We have owned at least 5 vehicles that ha More

by JTNEWSOME49
Recommend Dealer
Yes

March 05, 2024

Dealership Rating
Employee Rating

Jacob is the definition of what customer service should be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you inform More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Huffman > always takes very good care of me on every visit, pricing is always reasonable/fair and he makes sure you're getting the best part for the best price

January 28, 2024

Dealership Rating
Employee Rating

Very poor record keeping. I had to pay for a oil change that I had already gotten More

by WILLINGHAMBRYAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 31, 2024

Hubert Vester Toyota responded

Mr. Willingham, I am not sure of the details of the issue to which you refer. I need more information. If you would contact me at lowens@hvautogroup.com, we can work towards a resolution. I look forward to hearing from you at your convenience. Lisa Owens Customer Relations Manager

January 28, 2024

Dealership Rating
Employee Rating

I was not pleased by the record keeping for my oil change. Poor service. I'm sorry More

by WILLINGHAMBRYAN90
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

January 26, 2024

Dealership Rating
Employee Rating

Fast service but was not pleased with the various suggested cost additives, such as filter replacement, coolant flushing and transmission flushing (especially on a 3 yr old vehicle). More

by CRV92
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brianne Davis , Macyna Batchelor

January 17, 2024

Dealership Rating
Employee Rating

Great dealership and Brent and Mike are the best. Have bought several cars from them and always go back. More

by RANDY.MULLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Beasley, Mike Daniels , Brent Norris

January 16, 2024

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Employee Rating

Very friendly people. The waiting area is always clean. Everyone in the area is so friendly. More

by CLW2758
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 06, 2024

Dealership Rating
Employee Rating

Very polite and not pushy. The wait wasn't long. It was a scheduled appointment. More

by BRAKE2702
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 02, 2024

Dealership Rating
Employee Rating

Very prompt and clear about what needs to be done to your vehicle every step of the way. More

by SHONDALE0275
Service Price Transparency
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Recommend Dealer
Yes
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