Dealership Experience
1 yr, 8 mos
Industry Experience
1 yr, 8 mos
40 Reviews
Write a Review40 Reviews of Jacob Fields
March 20, 2024
All service personnel do Avery good job in servicing our toÿota. But each time we bring it in it takes about 2 weeks to get everything working as we had it set. We have owned at least 5 vehicles that ha toÿota. But each time we bring it in it takes about 2 weeks to get everything working as we had it set. We have owned at least 5 vehicles that had GPS, bluetooth, android radio, never had one this difficult to operate. More
March 05, 2024
Jacob is the definition of what customer service should be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you inform be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you informed before, during, and after the service and makes sure you're 100% satisfied before you leave. He and the rest of the service crew take care of their customers with ease and expertise. I originally went to another service center closer to home but because of such great service I will go out of my way to deal with this team. They rock. More
Other Employees Tagged: Zachary Huffman > always takes very good care of me on every visit, pricing is always reasonable/fair and he makes sure you're getting the best part for the best price
January 28, 2024
Very poor record keeping. I had to pay for a oil change that I had already gotten I had to pay for a oil change that I had already gotten More
Other Employees Tagged: Melissa Hough, Angel Holland, Ryan Lippert, Carly Fulghum
January 28, 2024
I was not pleased by the record keeping for my oil change. Poor service. I'm sorry change. Poor service. I'm sorry More
Other Employees Tagged: Melissa Hough, Angel Holland, Ryan Lippert, Carly Fulghum
January 26, 2024
Fast service but was not pleased with the various suggested cost additives, such as filter replacement, coolant flushing and transmission flushing (especially on a 3 yr old vehicle). suggested cost additives, such as filter replacement, coolant flushing and transmission flushing (especially on a 3 yr old vehicle). More
Other Employees Tagged: Brianne Davis , Macyna Batchelor
January 17, 2024
Great dealership and Brent and Mike are the best. Have bought several cars from them and always go back. Have bought several cars from them and always go back. More
Other Employees Tagged: Adam Beasley, Mike Daniels , Brent Norris