Melissa Hough
Melissa Hough at Hubert Vester Toyota
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Melissa Hough

Service Advisor

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.8
140 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

4.8

140 Reviews

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140 Reviews of Melissa Hough

April 28, 2024

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Employee Rating

Everything was completed in about 45 minutes which was great since I thought it would be a couple of hours. Good experience More

by RODBUCKNER
Service Price Transparency
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Recommend Dealer
Yes

April 15, 2024

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Work done quickly. She was easy to work with answering all my questions about my car. More

by blperry1953
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Service Communication
Recommend Dealer
Yes

April 08, 2024

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The process was very quick and soo easy didn’t feel cheated and well taken care off More

by JACOB.WOOLSEY
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Daniels

March 29, 2024

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melissa is the bomb dot com! she is very knowledgeable and informative. request her for all your service needs More

by mbkillz
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Recommend Dealer
Yes

March 13, 2024

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I love taking my car there they treat me very well everybody is friendly and kind if something needs to be done they let you know it's a 5 star dealer. More

by VAZQUEZSANTA999
Service Price Transparency
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Recommend Dealer
Yes

March 06, 2024

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Excellent service. They did what they were supposed to do. Drop off and pick up on time. Gave recommendations More

by Jay
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Recommend Dealer
Yes

February 28, 2024

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Melissa was excellent to work with. She kept me informed at all times. I enjoyed dealing with her! More

by ASHLEY.L.CHESTER
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Recommend Dealer
Yes

January 28, 2024

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Very poor record keeping. I had to pay for a oil change that I had already gotten More

by WILLINGHAMBRYAN90
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Recommend Dealer
No
Jan 31, 2024

Hubert Vester Toyota responded

Mr. Willingham, I am not sure of the details of the issue to which you refer. I need more information. If you would contact me at lowens@hvautogroup.com, we can work towards a resolution. I look forward to hearing from you at your convenience. Lisa Owens Customer Relations Manager

January 28, 2024

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Employee Rating

I was not pleased by the record keeping for my oil change. Poor service. I'm sorry More

by WILLINGHAMBRYAN90
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

January 17, 2024

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The people there are very nice. .they try to answer all questions that u can think of.they also try to help u in any way that they can.. Great environment More

by DORISDSIMS221
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Recommend Dealer
Yes
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