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Jacob Lotano
Refer Me
212 Reviews
Dealership Experience
3 yrs, 11 mos
Industry Experience
4 yrs, 3 mos
Languages Spoken
English
212 Reviews
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212 Reviews of Jacob Lotano
October 23, 2020
Jake was awesome! He was very professional and made the entire car buying experience great. He even drove my car all the way from NY to Boston and had all of the registry paperwork ready. I can’t say enoug entire car buying experience great. He even drove my car all the way from NY to Boston and had all of the registry paperwork ready. I can’t say enough about Jake and Mohawk! More
by Dan
Helpful 
October 09, 2020
Jake was great! My intention was to go and test drive the Blazer so I could compare to other vehicles that I’ve tested. Yesterday I walked out with a new Blazer and couldn’t be any happier. Jake had so much Blazer so I could compare to other vehicles that I’ve tested. Yesterday I walked out with a new Blazer and couldn’t be any happier. Jake had so much patience dealing with me. Thank you Jake, Dominic and Reed! More
by kri1white
October 08, 2020
Jake was super approachable and helpful in the purchase of my vehicle. He was open for conversation and questions regarding the vehicle and the buying process. I would work with Jake again. of my vehicle. He was open for conversation and questions regarding the vehicle and the buying process. I would work with Jake again. More
by Iadanza
September 28, 2020
Needed a full size pickup truck to tow a new camper. Went in and seen Jake, found me a nice used certified Silverado. Robert got my financing where it needed to be & the rest is history. Thanks Jake, Thanks in and seen Jake, found me a nice used certified Silverado. Robert got my financing where it needed to be & the rest is history. Thanks Jake, Thanks Robert. Will come back again when in need of a new truck. More
by taco03mud
Other Employees Tagged: Robert Newton
September 15, 2020
Unfortunately, my experience did not end well at Mohawk Chevrolet. I was in the final stages of purchasing what I was told was a 2017 Infiniti, and later found out through my car insurance provider the veh Chevrolet. I was in the final stages of purchasing what I was told was a 2017 Infiniti, and later found out through my car insurance provider the vehicle was in fact a 2015. I was repeatedly told throughout the buying process the car was a 2017 and if I hadn't caught this error on my end, I would've walked away with a vehicle two years older than what I was sold. The sales manager was unapologetic and unwilling to compromise on price even though I was given incorrect information about the vehicle all along. She used condescending language such as, "I don't know if you know anything about math, but..." and ultimately ended up storming off on me when I declined to take the car under the deal that was written up for a 2017. The sales consultant did apologize but there was nothing else done to make up for the mistake, and by that point I had lost my trust in the consultant and the dealership thinking I wouldn't have caught this two year difference on the model. They were aware I was over miles on my current lease and needed to move quickly, yet because of this error I wasted several days I could've spent car shopping by waiting around for a deal that was not quite as promised. Very disappointing and unprofessional experience all around and I hope others (especially young women) are not treated this way when working with the folks at Mohawk Chevrolet. More
by taylor10
September 11, 2020
Everyone we dealt with was friendly and helpful. Jake and Rodger are a great asset to your organization. Thank you for the experience. Alan Washburn Rodger are a great asset to your organization. Thank you for the experience. Alan Washburn More
by alanwashburnsr
Verified CustomerOther Employees Tagged: Roger Kallop, Robert Newton , Brian Peters
September 11, 2020
Jake was awesome he had patience and a great attitude he helped me get a great car and I’m super 😃 happy i would definitely recommend! helped me get a great car and I’m super 😃 happy i would definitely recommend! More
by KING1027.LW
Other Employees Tagged: Robert Newton , Reed was awesome as well!
September 08, 2020
Jake was a pleasure to work with. He was genunie and honest while working out a deal for a new car. I actually did not come in looking for a car - I was just there for service - but Jake was helpful in honest while working out a deal for a new car. I actually did not come in looking for a car - I was just there for service - but Jake was helpful in making the transition. More
by jjguitar
September 05, 2020
Jake did a great job answering all our questions, and accommodating our request to test drive many cars. He left the decisions up to us and didn't try to “sell” us anything. We told him what we needed an accommodating our request to test drive many cars. He left the decisions up to us and didn't try to “sell” us anything. We told him what we needed and he did his best to help us achieve our goal and getting a vehicle we LOVE. Very happy!! More
by kapazoo
September 04, 2020
I wasn't planning on buying a new car this year but they kept sending me incentives so I decided to stop in. Jake was very helpful and everyone else I dealt with was pretty helpful as well. Buying a car c kept sending me incentives so I decided to stop in. Jake was very helpful and everyone else I dealt with was pretty helpful as well. Buying a car can be very tedious and time consuming but they did everything in their control to help ease the pain. I'm happy with the upgrades on the 2020 Equinox. Definitely a difference from 2015. Thanks Mohawk Chevrolet!!! More
by gsgoldman
