Jacob Preston
Jacob Preston at Lake Norman Chrysler Dodge Jeep Ram
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Jacob Preston | Page 3

Service Advisor

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
348 Reviews
4.7

348 Reviews

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348 Reviews of Jacob Preston

January 04, 2024

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Employee Rating

Everyone was super friendly and helpful. They explained what they were doing to resolve my issues in a way that was easy to understand. More

by jajacobs1837
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

January 02, 2024

Dealership Rating
Employee Rating

Jake was very accommodating. Although I waited 2:45 min for a service that was quoted to take only 1 hour and had to leave and return the next day Jake was understanding and cove More

by educate_them
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. Your business is very much appreciated!

January 01, 2024

Dealership Rating
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Jacob was very patient and has a great attitude. My vehicle was repaired in a timely manner. More

by CALO47
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Recommend Dealer
Yes
Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 31, 2023

Dealership Rating
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It was easy to schedule an appointment online. Very friendly when I arrived. Nice waiting room. Jordan was great and explained everything well. Thanks! More

by katerobbe
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Recommend Dealer
Yes
Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 30, 2023

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Jacob was great as always took care of my needs quickly and in a fast time More

by coug27
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Recommend Dealer
Yes

Other Employees Tagged: Willie Brown, Gary Whitbeck

Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 30, 2023

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Great experience! I feel every comfortable here and never feel like I am being ripped off. More

by lori.frederick21
Service Price Transparency
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Recommend Dealer
Yes
Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 30, 2023

Dealership Rating
Employee Rating

Jacob Preston has been a pleasure to work with in the service department, He is attentive and informative. More

by mkbtca20
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 29, 2023

Dealership Rating
Employee Rating

Jacob always makes me feel taken care of, and keeps me updated. The cost is a little more, but the security is worth it. More

by katnjoendog
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 28, 2023

Dealership Rating
Employee Rating

The dealership was very professional. It also offered a great space to wait and enjoy a coffee and snack while my car was serviced. More

by brian.miller2289
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney

Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 28, 2023

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Employee Rating

Excellent service. No issues. They even fit me in without an appointment, and the new facility is first rate. More

by steve@baiera.us
Service Price Transparency
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Recommend Dealer
Yes
Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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