Jacob Smith

Denvor and Ryder were reasonable to deal with, so far as a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the veh a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the vehicle. Within a week of purchase, front braking issues and rear braking issues. Subaru opted to repair the front, but they had breached our trust so badly we had an independent mechanic repair the incorrectly installed rear brake calipers as well as replace the rear rotors as one of the Subaru mechanics used a wire wheel on them, destroying the brake rotors. Very disappointed with first phonecall to Subaru mentioning these issues as sales manager essentially said "its a crapshoot when you buy a used vehicle", and only when the general manager got involved did this tone change. During purchase, as well, vehicle was advertised a bit over twenty one thousand, but for some reason there was almost four thousand five hundred dollars of miscellaneous charges and fees on the sheet taking the vehicle up to almost twenty five thousand. I negotiated a lot of these irrelevant and crapshoot fees down to a reasonable price for the vehicle, but had to use quite a few hours of my time. Alternatively, the other vehicle suggested from the sales team was only twenty thousand kilometres away from a major engine timing check and replacement, which sales team seemed irritated that I knew about. Stop trying to hide, stop trying to fluff up fees etc, and ACTUALLY HAVE PROPER INSPECTION done so condition of vehicle actually matches documentation, not just pencil whipping them up. More

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Denvor and Kayden were amazing to deal with. They were very patient with me as we worked things out. I will absolutely be recommending my friends and family to GP Subaru! They were very patient with me as we worked things out. I will absolutely be recommending my friends and family to GP Subaru! More

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its impossible to get anything done there, it looks and feels like a high school, managers creeped out my daughter and the lady manager never stops talking, i dont recomened this dealership feels like a high school, managers creeped out my daughter and the lady manager never stops talking, i dont recomened this dealership More

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Ashley is an amazing person with a big heart! Wonderful person to work for! I miss GP Subaru.... Wonderful person to work for! I miss GP Subaru.... More

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Jacob is unreasonable and petty. A simple miscommunication became a large issue when Jacob would not return my deposit after my co-buyer decided not to sign the purchase agreement. L A simple miscommunication became a large issue when Jacob would not return my deposit after my co-buyer decided not to sign the purchase agreement. Literally had not put the deal through nor signed all the paperwork and he says the voluntary deposit I made to lower the overall cost is now non refundable. Would not recommend working with dealership on the sole basis of the GM. More

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The sales person was great. The financings where a bit scratchy,the manger was too talkative and not enough give or take. The car is excellent. The payments ,well I guess I'm old fashion. However my exper scratchy,the manger was too talkative and not enough give or take. The car is excellent. The payments ,well I guess I'm old fashion. However my experience was great. More

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