Tyler Green

Yet again, the service department at GP Subaru was totally awesome. My concern was addressed and customer service is amazing. I have no need to take my vehicle elsewhere. totally awesome. My concern was addressed and customer service is amazing. I have no need to take my vehicle elsewhere. More

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Great responsive service, trusted knowledgable service staff and mechanic. 10 year old vehicle still running very well staff and mechanic. 10 year old vehicle still running very well More

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Excellent service and friendly staff. Will be bringing my car back for it’s next service for sure. Will be bringing my car back for it’s next service for sure. More

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Denvor and Ryder were reasonable to deal with, so far as a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the veh a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the vehicle. Within a week of purchase, front braking issues and rear braking issues. Subaru opted to repair the front, but they had breached our trust so badly we had an independent mechanic repair the incorrectly installed rear brake calipers as well as replace the rear rotors as one of the Subaru mechanics used a wire wheel on them, destroying the brake rotors. Very disappointed with first phonecall to Subaru mentioning these issues as sales manager essentially said "its a crapshoot when you buy a used vehicle", and only when the general manager got involved did this tone change. During purchase, as well, vehicle was advertised a bit over twenty one thousand, but for some reason there was almost four thousand five hundred dollars of miscellaneous charges and fees on the sheet taking the vehicle up to almost twenty five thousand. I negotiated a lot of these irrelevant and crapshoot fees down to a reasonable price for the vehicle, but had to use quite a few hours of my time. Alternatively, the other vehicle suggested from the sales team was only twenty thousand kilometres away from a major engine timing check and replacement, which sales team seemed irritated that I knew about. Stop trying to hide, stop trying to fluff up fees etc, and ACTUALLY HAVE PROPER INSPECTION done so condition of vehicle actually matches documentation, not just pencil whipping them up. More

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Friendly staff, good service and communication so far. I am very happy with the time they have given me for questions and feedback. I am very happy with the time they have given me for questions and feedback. More

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Great and fast service. Keeping you in the loop. As to what they did during service. Awesome staff Keeping you in the loop. As to what they did during service. Awesome staff More

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The vehicle has had issues but the customer service and repairs or warranty issues have all been addressed. repairs or warranty issues have all been addressed. More

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today the dealership provided quick service for replacing my battery without me having an appointment. This was appreciated since I live over an hour away. my battery without me having an appointment. This was appreciated since I live over an hour away. More

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Great service dept,really came through for me in emergency when I ended up in the ditch today with possible damage. They checked it over and all was well, they even refilled my wiper fluid. emergency when I ended up in the ditch today with possible damage. They checked it over and all was well, they even refilled my wiper fluid. More

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Friendly staff, customer service centered. Provide specific information on service completed and service recommended in the future. . Provide specific information on service completed and service recommended in the future. . More

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