Jaime Andrzeicik
Jaime Andrzeicik at Acura of Berlin
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Jaime Andrzeicik | Page 2

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Jaime Andrzeicik

April 16, 2024

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Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon More

by woodonwater
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 10, 2024

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I was very pleased getting my oil changed at Acura of Berlin. The staff was friendly. professional and knowledgeable. From the easy drive into to the bay area to the clean and comfortable waiting lounge More

by Sharancrabtree
Recommend Dealer
Yes
Apr 10, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

April 07, 2024

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Jamie was very curt and rude at check-in. It was completely uncalled for. Also, my appointment was at 7:30am. People came in for service well after me and left well before me, while I sat wai More

by SPORTSBSTN3981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Acura of Berlin responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Eric Diaz General Manager 860-829-3787

April 05, 2024

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Very professional and courteous greeted with a smile in and out within 15 minutes would recommend totally we'll be back for servicing More

by bonict
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Recommend Dealer
Yes
Apr 07, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

April 03, 2024

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Staff and facility are very nice. Was done in estimated time I was told when I arrived. More

by LBMACCLAIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

March 31, 2024

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Jaime is awesome. I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 More

by JEFFRAJOTTE
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Mar 31, 2024

Acura of Berlin responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jaime and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

February 25, 2024

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Employee Rating

I had a great experience at Acura of Berlin this past two weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experi More

by davewrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Acura of Berlin responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Jaime can be of further assistance. Eric Diaz General Manager 860-829-3787

February 09, 2024

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Employee Rating

Jamie called me when my car part came in, she was able to assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good More

by AAYUB1
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Feb 11, 2024

Acura of Berlin responded

We are very happy to hear that Jamie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

February 05, 2024

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Employee Rating

The process was streamlined. The communication from Jaime was timely and clear. I appreciated the video of my car that was sent explaining what was seen. More

by Isandegirl
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Feb 05, 2024

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 31, 2024

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Employee Rating

All was good. No issues. Car was done on time. I thought the transmission fluid was real expensive to change? More

by Dmonllos141
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Jan 31, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Please don't hesitate to reach out if you have any questions or concerns! Eric Diaz General Manager 860-829-3787

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