Jake Arena

Lance Ward could not have been better to work with. He was very polite and accommodating. He was very polite and accommodating. More

by BRAD Verified Customer Verified Customer

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Long time Nissan customer. 3rd lease with Coastal . Lots of hiccups this time around. Sales advisor was great, was always keeping me up to date on what was going on. I had issu 3rd lease with Coastal . Lots of hiccups this time around. Sales advisor was great, was always keeping me up to date on what was going on. I had issues with insurance and Harry from Coastal was great and patient and always kept me in the loop and I felt comfortable reaching out to him if I had concerns or questions. I do wish that I had known the car ( 2024 Altima) did not come equipped with carplay. The finance dept could have been a little bit more punctual. Waited an hour to go over numbers the first day and also felt rushed as I was being told he needed to leave right at a certain time. Second time in, to sign papers for the lease, waited just as long and supposedly the Nissan website was down. Had to come in a 3rd time. I over paid to have the car on hold, while finance sorted out the website, and have not yet received the money owed to me. Sales and service were great, finance dept not so much. I felt rushed and pressured. More

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Great to work with. Great environment. Nice people. Will have my car serviced there.thanks Great environment. Nice people. Will have my car serviced there.thanks More

by frank_kelley Verified Customer Verified Customer

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They were amazing. Have been doing business for years would go back for our next car Have been doing business for years would go back for our next car More

by dickrossi314 Verified Customer Verified Customer

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Tom DiPesa, Jake Arena, Steve Delaney and Kyle Huber were such helpful gentlemen. These guys went above and beyond to help me. I have never experienced this dedication and pleasentness at any other dealers such helpful gentlemen. These guys went above and beyond to help me. I have never experienced this dedication and pleasentness at any other dealership. Never will I go to any other place to get a car. You are the very best!! Thank you for everything! 😍 More

by crlnicholson55 Verified Customer Verified Customer

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Lance provided suitable options after listening to my car request and features I wanted. To my surprise I pitched my first SUV. I am very happy with it also Lance has been available post sale for questions request and features I wanted. To my surprise I pitched my first SUV. I am very happy with it also Lance has been available post sale for questions More

by issykh1862 Verified Customer Verified Customer

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Love this dealer. Family has now purchased 6 cars from Coastal since 2013. Planning to get my daughter a new Nissan in 2024. Family has now purchased 6 cars from Coastal since 2013. Planning to get my daughter a new Nissan in 2024. More

by K Grinnell Verified Customer Verified Customer

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Jake was easy to work with and made buying a car simple. The finance guy I didn’t like. The finance guy I didn’t like. More

by shavz77 Verified Customer Verified Customer

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Everyone was polite, Jake explained everything to me w the car buying experience and it was a fast transaction the car buying experience and it was a fast transaction More

by sara.eyster Verified Customer Verified Customer

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Everyone was very nice. It seemed to take an unusual amount of time for the car to arrive to the dealership. It was 3 weeks from the time we started to the time it arrived. It seemed to take an unusual amount of time for the car to arrive to the dealership. It was 3 weeks from the time we started to the time it arrived. There was also an unexpected amount of red tape. We are very happy with the car though. More

by dmitch55 Verified Customer Verified Customer

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