Jake Stapleton

This dealership is very shady my saleman sam did not know i reviewed the car online and when i got there he tries to up the price $3000 so when we got to talking numbers he was making it look like he was giv i reviewed the car online and when i got there he tries to up the price $3000 so when we got to talking numbers he was making it look like he was giving me a great deal and i may not be a car saleman or work in the field but i am 99.9 percent sure you can not take a certified used car and make it not certified just so he could get the price i wanted seemed very shady then they hard a so called sales manger Mark come in {hes the shark at this dealership} come in and lie to me even more saying that it was possible to do the uncertifaction on the car then when i said what about the price online sam told me to hold on then came back and magically the car was not online anymore give this place two thumbs down More

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I contacted JMF through their Internet sales team because I was looking for a quote and availability on a particular vehicle. They quoted me a very good price and offered to order the vehicle, which was a s I was looking for a quote and availability on a particular vehicle. They quoted me a very good price and offered to order the vehicle, which was a specific configuration that is not common. The price was excellent, the vehicle ordering and deposit process relatively painless, and the vehicle was built and delivered in a fairly amazing 5 weeks. The sales team was good. Sam was friendly and very professional. All details were explained, the financing process was clear and quick, and I drove my new truck home in a couple of hours. I also found the parts desk and service staff to be knowledgeable and friendly. If price was my sole deciding factor, then JMF would have made the short list. However, they were the only dealer that was willing to order the exact truck I wanted and not try to sell me a stock vehicle with options I didn't want. The fact is, of the several dealers I worked with, JMF was the only one that gave me a great price and get me just what I wanted. Thanks, guys! More

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I came to Jack Madden to look around for a car. I had the Focus in mind but I didn't think it would hurt to look at other cars. Samuel was very informative and answered all my questions. I was very impressed Focus in mind but I didn't think it would hurt to look at other cars. Samuel was very informative and answered all my questions. I was very impressed at how he dealt with my concerns. I will be back to see the new fiesta. Out of the two I am not sure what to get but I am sure that I will come back to Jack Madden and buy a car. I highly recommend that people go to Jack Madden at least to browse around, take a second talk to one of their sales reps, Sam was great I am sure the rest are just as friendly, and I am almost positive that you wont be disappointed. Bottom line I had a great experience and I will come back to buy a car! More

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Purchased Ford Escape and had a great experience dealing with the folks at this dealership. The sales person we dealt with was courteous and had just the right amount of sales pitch without being overwhelm with the folks at this dealership. The sales person we dealt with was courteous and had just the right amount of sales pitch without being overwhelming. The manager was extremely nice and willing to work with us. Would recommend this place to anyone who is looking to buy Ford. More

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My husband just brought a F150 and we are very excited My husband just brought a F150 and we are very excited about it. Our sale guy Samuel was very helpful and he went extra miles to help my husband. Sam My husband just brought a F150 and we are very excited about it. Our sale guy Samuel was very helpful and he went extra miles to help my husband. Samuel was very friendly and took his time. I would recommend this dealership to my family and friends. The managers were also very friendly and very helpful to get to a price that made since for me and my husband. More

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First of all, let me say that my experience here at Jack Madden Ford was a very nice experience thanks to my salse man Sam Venerin and my Sales Manager Bill. I came in last week just to look around, and I w Madden Ford was a very nice experience thanks to my salse man Sam Venerin and my Sales Manager Bill. I came in last week just to look around, and I was amazed at how friendly and knowledgable Sam is. He made my experience there a fun and easy going time. I was looking at the escape for me and my family, but after Sam had showed me the Edge and all its features, I was immediately hooked. Sam made everything not so salsey, and I felt very comfortable with him. Even though I was only there to get a brochure, and was there to get information, Sam provided me with a lot of literature on the edge, his business cards, and told me that if I had any questions, not to hesitate and call. Sam is very professional, and his personality made the whole tour very fun and comical. He made me feel very much at ease. I wasn't planning on buying an suv from ford, but after getting a chance of learning so much about the Ford Edge, I will be back by the middle of April to definitely get it for me and my family. I will strongly recommend Jack Madden Ford products to all my friends, family,co workers and business contacts. I even took a few business cards from Sam, so I can pass them out to my friends and family. Thank you for everything Sam, and thank you for calling me this week just to say hi. I will be in touch with you very soon. More

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I thoroughly enjoyed purchasing my Ford Fusion from Jack Madden Ford, Samuel Venerin was a great pleasure to work with. Samuel was informative friendly and is a all around nice guy. I will definitely be com Madden Ford, Samuel Venerin was a great pleasure to work with. Samuel was informative friendly and is a all around nice guy. I will definitely be coming back with my husband to have him buy a new vehicle as well. I have told all my family and friends how wonderful Samuel was at helping me find the right car for me, they too will be stopping by. More

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I HAVE GIVEN THE RATING ABOVE BECAUSE SAMUEL WAS EASY TO WORK WITH HE FOUND THE RIGHT CAR I WAS LOOKING FOR AND HE MADE MY CAR SHOPPING EXPERIENCE EASY. IVE BEEN TO OTHER DEALERSHIPS BEFORE AND LET ME TELL WORK WITH HE FOUND THE RIGHT CAR I WAS LOOKING FOR AND HE MADE MY CAR SHOPPING EXPERIENCE EASY. IVE BEEN TO OTHER DEALERSHIPS BEFORE AND LET ME TELL YOU THOSE EXPERIENCES WERE NOT PLEASANT. SAMUEL DID EVERYTHING TO MAKE ME HAPPY AND TOOK WHAT I WANTED INTO CONSIDERATION AND WASNT LIKE THE OTHER SALES PEOPLE IVE ENCOUNTERD LIKE THE ONES WHO WANT TO SELL YOU WHAT THEY WANT BECAUSE THEY MUST BE MAKING MORE MONEY OFF OF YOU OR SOME KIND OF A CATCH. HE WAS JUST INTERESTED IN MAKING ME HAPPY WHICH I AM VERY GRATEFULL FOR BECUSE I LOVE MY NEW FORD AND IT WAS A PLEASURE WORKING WITH HIM AND THE DEALERSHIP I WILL DEFINATLEY RECOMMEND ANYONE I KNOW TO GO TO UR DEALERSHIP SO THEY CAN HAVE THE SAME EXPERIENCE AS I DID. More

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