James Christy

I had a very positive experience with Jzaban. He was knowledgeable, answered all my questions, responded respectfully to my concerns and was readily available to keep things progressing. I highly He was knowledgeable, answered all my questions, responded respectfully to my concerns and was readily available to keep things progressing. I highly recommend him! The frustration I had with the dealership was the dealer add-ons they automatically add to the vehicles, whether you want them or not. This nearly stopped me from purchasing from them, however Jzaban worked with management and myself to arrive at a compromise I could live with. More

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GREAT CUSTOMER SERVICE, PRESSURE-FREE EXPERIENCE, AWESOME RESULTS! Mike and James were the perfect team to help us find our dream car! They were energetic and knowledgeable about their product and AWESOME RESULTS! Mike and James were the perfect team to help us find our dream car! They were energetic and knowledgeable about their product and at the same time very eager to learn our unique wants and needs. We knew this would be an intense process but these guys eased that stress with laughs and understanding. I never felt pressured or that my feelings were not validated. We were in multiple times for stress-free test drives and when we didn't fall in love with the ones on-site, they made it their mission to find the one our whole family would love! The additional team members, who worked on the final details of cleaning and teaching us the new technology on this gorgeous new car, were top quality as well! We are incredibly happy with our decision! More

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Everyone I dealt with at the dealership was very friendly and helpful. The buying process was easy. and helpful. The buying process was easy. More

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Dino was great to work with! Whole staff was helpful. I love my new Kia! Whole staff was helpful. I love my new Kia! More

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Mike C. was, without a doubt, the best salesman that I’ve worked with in my many years of buying and leasing cars. I had such a positive experience with him was, without a doubt, the best salesman that I’ve worked with in my many years of buying and leasing cars. I had such a positive experience with him and James and intend on being a return customer. More

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Everyone there was very nice and helpful. Explained options, told me about the payments, etc. Jaylen was very knowledgeable about the cars’ features and settings. Would definitely recommend! Explained options, told me about the payments, etc. Jaylen was very knowledgeable about the cars’ features and settings. Would definitely recommend! More

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The staff made buying this car fun and stress free - no pressure! They made sure any/all of my questions were answered and explained everything thoroughly. One of the best experiences ever! Thanks again pressure! They made sure any/all of my questions were answered and explained everything thoroughly. One of the best experiences ever! Thanks again! More

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Dino and all the people I encountered at Russ Darrow Kia Wauwatosa including the sales manager, finance person, and Carmen who helped me set up my vehicle were amazing. They were caring and honest throughou Wauwatosa including the sales manager, finance person, and Carmen who helped me set up my vehicle were amazing. They were caring and honest throughout the entire process of buying my car. They were able to get me the exact model and color I wanted within 3 days of going there to see what inventory they had. No one pressured me to buy a vehicle. They just showed me my options which were printed out for me to take home. Dino even worked at getting me additional discounts. This was the first time I felt at ease buying a new car. I highly recommend going to this dealer. You won't be disappointed. More

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Great customer service. Brianna our sales associate was awesome! Very friendly environment. Love my new car. Did not like the fact we had to pay for all weather package or d Brianna our sales associate was awesome! Very friendly environment. Love my new car. Did not like the fact we had to pay for all weather package or detailing package. This shouldn’t be a must! More

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If you are looking for a good deal YOU HAVE TO STOP AT THIS DEALER. Rio in finance is genuine and determined to get you the best deal possible. The Sales Manager Mark is honest and very welcoming. I had l THIS DEALER. Rio in finance is genuine and determined to get you the best deal possible. The Sales Manager Mark is honest and very welcoming. I had let Mark know what worked best for my family and he only offered me fair prices. This dealership is somewhere you can go to work with a team that is there to do everything they can for YOU. I will be back without a doubt! More

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