Michael Duda

It was like Michael knew what we wanted from the time we showed up. He was straight to the point, we didn't spend all day at the dealership, and in the end we got exactly what we wanted. We did not feel p showed up. He was straight to the point, we didn't spend all day at the dealership, and in the end we got exactly what we wanted. We did not feel pressured at anytime and really appreciated the way were treated professionally. We will be purchasing our next vehicle from him and his amazing team. More

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They are fabulous. The salesman was friendly and professional. Mike D is great. I would go back for future purchases. The salesman was friendly and professional. Mike D is great. I would go back for future purchases. More

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Michael helped me find the right Kia Sorento and helped me trade in my used vehicle while making sure the old loan was satisfied. me trade in my used vehicle while making sure the old loan was satisfied. More

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Terrible experience! We went in after finding the vehicle we wanted on the website. Asked for Mike Duda, as he was referred to us, and he was paged. We waited quite some We went in after finding the vehicle we wanted on the website. Asked for Mike Duda, as he was referred to us, and he was paged. We waited quite some time when another salesman (didn't catch his name) asked if we needed help. We said yes, we didn't want to wait, and that very nice gentleman started the process. We gave him the model number, then next thing you know another man comes up, and it's Mike Duda. He was the opposite of the other salesman. Rude, pushy, talked over us, then walked off to work with another customer. When he finally came back with the lowest trade-in offer we'd yet to see, as well as the highest lease payments we'd been quoted (plus, Russ Darrow added all sorts of extras to the vehicle and did not advertise this, so the price was $9k over advertised), he began yammering how he was the top salesman in the state and a very busy man. Funny how the top salesman in the state was unaware of the lease specials advertised on Kia's own website. More

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Mike made me feel so welcome and comfortable! Very helpful! For some reason I feel like we are friends ! Keep being great ! And Josh is really the “magic man”! He got me together , so warming Very helpful! For some reason I feel like we are friends ! Keep being great ! And Josh is really the “magic man”! He got me together , so warming and sweet! This was really an enjoyable experience! More

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GREAT CUSTOMER SERVICE, PRESSURE-FREE EXPERIENCE, AWESOME RESULTS! Mike and James were the perfect team to help us find our dream car! They were energetic and knowledgeable about their product and AWESOME RESULTS! Mike and James were the perfect team to help us find our dream car! They were energetic and knowledgeable about their product and at the same time very eager to learn our unique wants and needs. We knew this would be an intense process but these guys eased that stress with laughs and understanding. I never felt pressured or that my feelings were not validated. We were in multiple times for stress-free test drives and when we didn't fall in love with the ones on-site, they made it their mission to find the one our whole family would love! The additional team members, who worked on the final details of cleaning and teaching us the new technology on this gorgeous new car, were top quality as well! We are incredibly happy with our decision! More

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Tana I got my new truck today and of course Michael Duda and my boi Magic hooked me up! 💯 🔥🙏🏾💪🏾😉 Duda and my boi Magic hooked me up! 💯 🔥🙏🏾💪🏾😉 More

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Great customer service and care. Really fast with paperwork and worked diligently to get me the best deal for the vehicle I wanted. Really fast with paperwork and worked diligently to get me the best deal for the vehicle I wanted. More

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We had a great time buying our certified pre-owned Kia from Michael Duda and the rest of the staff! They were easy to work with and Michael was quick to respond to my texts/calls on any questions I had. A from Michael Duda and the rest of the staff! They were easy to work with and Michael was quick to respond to my texts/calls on any questions I had. A quick change to the schedule was no problem for him and when I texted late at night asking to come in early the next day to buy the car I was looking at I was met with a can do attitude and an appointment confirmation text within minutes. I also have to give a shoutout to Lamont Games, the F&I manager. He was more than happy to explain any questions or concerns I had and allowed me to take the time I needed to make an informed decision on an additional warranty. The whole process went pretty fast and everything was laid out to me in an easy to understand manner. The car was cleaned inside and out before we drive it home and any spots I noticed and pointed out were cleaned before driving away, so kudos to the cleaners and detailers as well! Very happy with our purchase and felt taken care of while we were there :) More

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Mike and his team at Russ Darrow Kia did a fantastic job in helping me acquire my EV6 GT-Line. The car is a unique color and trim package that I was looking for. They had the only one like it in the Gre in helping me acquire my EV6 GT-Line. The car is a unique color and trim package that I was looking for. They had the only one like it in the Great Lakes region. We conducted the transaction by text, email, and phone, and did an online visual inspection using Apple Facetime. The transaction paperwork was handled using secure edocs, a process I have used in selling some real estate in the past. It works well. I made the payment to Russ Darrow using the Federal bank wire system. My bank wired the money directly to the Russ Darrow bank account in Wisconsin. The wire transfer took only about an hour start to finish. This is the way banks transfer funds between themselves. It’s very fast and more secure than any other way. Mike and his delivery team used a vehicle transport company that specializes in car transport. From pickup of the car to its delivery was only about 12 hours. The delivery guy was great! Very professional. Great job Mike!!! More

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