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James Ebe
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James Ebe | Page 4
Service Advisor
Marino Chrysler Jeep Dodge
5133 West Irving Park Road
Chicago, IL 60641
45 Reviews
Dealership Experience
8 yrs, 1 mo
45 Reviews
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45 Reviews of James Ebe
January 23, 2021
Let’s start by saying I have purchased four vehicles from Marino’s. And as far as that goes I have no problem with. However their service department is where I usually have a problem with. When I purchased m Marino’s. And as far as that goes I have no problem with. However their service department is where I usually have a problem with. When I purchased my vehicle, I also purchased a vehicle maintenance program. This includes oil change and tire rotation. Now here comes the problem with this individual. The service consultant comes and finds me in the waiting area to tell me I have swollen lug nuts. The repair for swollen lug nuts would be $330.00 US dollars. Now, I must have fool written on top of my forehead. I declined said repair option and this service consultant related to me that they would not be able to rotate my tires. I’m not sure but if a service mechanic only has one socket, maybe he should invest in more sockets. I was deprived of having my tires rotated which I have paid for in advance with Marino Chrysler Jeep & Dodge. After my last oil change which I already paid for. I will find a new place to have my vehicle serviced. I am fed up with the service at the service department at Marino Chrysler jeep & Dodge. More
by maibusacomcast
January 17, 2021
excellent, good service and attentive to customer needs..clean and neat customer waiting area. i will recommend to my friends and relatives about this dealership needs..clean and neat customer waiting area. i will recommend to my friends and relatives about this dealership More
by olingan
December 12, 2020
Great customer service. Vehicle was checked in quickly, maintenance was timely and service representative keep me updated. Vehicle was ready on time invoice and price was as quoted maintenance was timely and service representative keep me updated. Vehicle was ready on time invoice and price was as quoted More
by Chucago DTA
October 29, 2020
Marino is one of the best dealerships in the Chicago land area. Everyone there is so knowledgeable and friendly. Keep up the great work. Thanks for the great service area. Everyone there is so knowledgeable and friendly. Keep up the great work. Thanks for the great service More
by sakinahsan13
Other Employees Tagged: Dave Carley, Jonathan Abarca, Teresa Nelson, Carlos Rodriguez , Rafael Martinez
October 01, 2020
This has been the best dealer experience I ever had. Luckily I only had to visit the service department 2 times for tire trouble. Both times they took care of me. had. Luckily I only had to visit the service department 2 times for tire trouble. Both times they took care of me. More
by rjaykowski
Other Employees Tagged: Jose Quezada
September 25, 2020
Both my salesperson Anfiny and the GM Pete were great. Got me exactly what I wanted for a good price and even helped me set up some warranty work immediately after purchase. I'll definitely be recommendin Got me exactly what I wanted for a good price and even helped me set up some warranty work immediately after purchase. I'll definitely be recommending them to anyone looking for a vehicle. More
by bklaczak
Other Employees Tagged: Pete Babani, Kal Djendov, Anfiny J Eshoo
September 20, 2020
TOOK MY CAR HERE AND SHOP REPLACED PARTS TONY IS NOT GOOD MECHANIC. THANKS FOR MAKING ME GO TRU xxxx ON GETTING MY CAR BACK TO NORMAL... YOU GUYS ARE NO GOOD. IM ALSO A TECHNICIAN FOR COMED... U GUYS ARE PAT MECHANIC. THANKS FOR MAKING ME GO TRU xxxx ON GETTING MY CAR BACK TO NORMAL... YOU GUYS ARE NO GOOD. IM ALSO A TECHNICIAN FOR COMED... U GUYS ARE PATHETIC.. ANYONE READING THIS RECONSIDER THIS PLACE.. TECH WORK ON OVER 2,000 CARS A MONTH U FIGURE OUT IF THEY HAVE OLD PARTS LAYING AROUND ... READY TO BE SWAPPED AND TO MAKE MONEY FROM HARD WORKING CUSTOMERS .... I EVEN HAD A TALK WITH BOB .. WHAT HE SAY? "PROVE IT" AND NOT TO WORRY OVER MATERIAL THING LIKE METAL.... REALLY??? 😂 MARINO CHRYSLER SHOP IS NO GOOD ...AT ALL.... More
by efra
Other Employees Tagged: Jan Rodriguez , Tony Rizkallah
August 31, 2020
The car was ready for pickup earlier then expected. Was not happy with some of the work done during the repair. Once the car was returned to me, I was unable to open the hood. Turns out that the cable wa not happy with some of the work done during the repair. Once the car was returned to me, I was unable to open the hood. Turns out that the cable was never reconnected. The cable was wedged behind the plastic panel. Was able to fix this myself. Looked under the hood to find I am missing plastic screw tabs that hold on a panel. Would have expected a better check to have been done before releasing the car to the customer. Have yet to receive a call back when leaving a voicemail message. More
by Micks91
August 31, 2020
I normally have to no issues. I have an extended warranty with a $100 deductible. Had a sensor replaced in Feb 2020 and paid $100 deductible. Same sensor went out in August and I was charged $100 yet again e with a $100 deductible. Had a sensor replaced in Feb 2020 and paid $100 deductible. Same sensor went out in August and I was charged $100 yet again even though the part has a 1 year warranty. Very upsetting and disappointing. I sent a text regarding this to the service advisor the day after I got the car back when I realized they replaced the same part and I received no response. More
by Momof29599
August 28, 2020
Great service! Worked fast and found everything that may need to be looked at soon. I would recommend anyone to come here and service their vehicle! need to be looked at soon. I would recommend anyone to come here and service their vehicle! More
by jefflindgren
Other Employees Tagged: Robert Whiteman, Carlos Rodriguez, Edwin Rivera, Jan Rodriguez , Rafael Martinez
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