James Finch
James Finch at Crest Cadillac

James Finch

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of James Finch

January 06, 2026

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Employee Rating

Now I see why Crest is different. My experience from the first phone call to today where I'm enjoying my (new to me) wheels has been nothing short of above and beyond. James is absolu More

by AudiDriver2020
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Jan 07, 2026

Crest Cadillac responded

We are happy to hear about your outstanding experience with us! It's wonderful to know that from your initial phone call through to enjoying your vehicle today, everything exceeded your expectations. We're thrilled that our team provided the exceptional care and attention that made your visit completely stress-free, which is exactly what we strive for with every customer. Your kind words about the incredible service you received mean the world to us. We truly appreciate you choosing Crest Cadillac and look forward to serving you again when you're ready for your next vehicle!

January 01, 2026

Dealership Rating
Employee Rating

I really appreciated Jay he is excellent with honesty and kindness. I would buy any car from him and will be a voice for this man. Integrity should be his middle name. More

by VENUSELRABAA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Dunacusky, Khalid Zafar , Aryna

Jan 05, 2026

Crest Cadillac responded

We are excited to hear about your wonderful experience with our team. Your kind words about the honesty and genuine care you received truly mean the world to us. It sounds like you felt completely comfortable and confident throughout your visit, which is exactly what we strive for with every customer. We're thrilled that the integrity and trustworthy service made such a positive impression on you. Thank you for taking the time to share your experience and for your loyalty.

December 16, 2025

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Employee Rating

James was attentive and knowledgeable about the process and the vehicle He got us the best deal, worked thru all the features and options More

by SHRI.CHANDER
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Dec 22, 2025

Crest Cadillac responded

Thank you for the wonderful feedback! We're delighted that James provided attentive service and secured you an excellent deal while thoroughly explaining all the vehicle features. We appreciate you sharing your experience at Crest Cadillac.

November 01, 2025

Dealership Rating
Employee Rating

Mostly over the phone. But really appreciate James being able to deliver at least part way. He was very courteous and helpful throughout the process. More

by Lst_65
Recommend Dealer
Yes

Other Employees Tagged: James Finch

Nov 06, 2025

Crest Cadillac responded

Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that our team member provided courteous and helpful service throughout your process. It's wonderful to know that the delivery arrangements worked well for you, even when coordinating mostly by phone. We truly appreciate your kind words about the level of service you received. Your feedback means a great deal to us at Crest Cadillac, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

October 10, 2025

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Employee Rating

Good customer service. Good customer services . Good customer service. . Good service. Nice loner car service More

by Blwythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Crest Cadillac responded

We are elated to hear about your positive experience with our team. Your kind words about our customer service truly mean a lot to us. We're pleased that we could provide you with excellent service throughout your visit. It's wonderful to know that our loaner car service met your needs as well. Your feedback motivates us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Crest Cadillac and for taking the time to share your experience.

August 14, 2025

Dealership Rating
Employee Rating

Spectacular experience, I look forward to having again with the Crest Cadillac Team. James and Cody listened to what I needed on my deal and I left driving my new Radiant Red CT5V. More

by John W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Crest Cadillac responded

We are honored to hear about your spectacular experience with us. It's wonderful to know that our team took the time to listen to your specific needs and helped you find the perfect solution. We're thrilled that you drove away in your new CT5-V and that the entire process met your expectations. Your feedback means so much to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future at Crest Cadillac.

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