James Freel | Page 2

I went for 2 vehicle recalls. Service agent answered all questions. I had a short wait until complete and was on my way. Was not a problem questions. I had a short wait until complete and was on my way. Was not a problem More

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All the gentlemen were extremely knowledgeable and professional. I had a great experience and have a great car to show for it!! I would recommend Crest Cadillac to my friends ! professional. I had a great experience and have a great car to show for it!! I would recommend Crest Cadillac to my friends ! More

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Good service, nice people. The only issue I might have is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last coupl is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last couple of visits. In all fairness, I have forgotten to inquire about it. More

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Check engine light came on car so I called Shawn Barron to schedule appointment. He got me a loaner and fixed the problem in a couple days. to schedule appointment. He got me a loaner and fixed the problem in a couple days. More

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Jordan is very enthusiastic in showing us different options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the deale options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the dealership is professional. We have a positive experience and will recommend it to others. More

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First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was ass service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was assign to did the bare minimum. The touch paint job I received was very below average this time compared to other visits. As I’ve been a customer over 10 years More

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The personnel at both Infiniti and Cadillac were great. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. More

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Professional staff that is very accommodating. Easy to schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealershi schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealership I “choose” to have my service done at Crest. More

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Crest Cadillac service department is top notch. They always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied a always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied and our car is completely cleaned and all repairs have been done. More

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They greet you fast and friendly. Appear to be concerned about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. More

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