James Johnson | Page 2

Nice waiting area with tv, snacks, and Wi-Fi. Clear and direct explanations of work needed. Fair pricing. Clear and direct explanations of work needed. Fair pricing. More

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I have had my service done from day one and have dealt with a few of the service advisors and have had a good experience with all if them. I have been using James Johnson for the last two years and can sa with a few of the service advisors and have had a good experience with all if them. I have been using James Johnson for the last two years and can say James is one of the Best that I have ever dealt with in 45 years of owning cars More

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Been coming to Don White's for almost 20 years now. Very professional and courteous service. Thorough estimate for repair given with complete explanation. Shuttle service home if needed! Clean wait Very professional and courteous service. Thorough estimate for repair given with complete explanation. Shuttle service home if needed! Clean waiting area and bathroom. Car washed when completed! More

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This was an unusual experience. I bought my used 2015 Jeep GC from Don White and also purchased a Chrysler Lifetime Warranty at the same time. With 114k miles the engine failed to w I bought my used 2015 Jeep GC from Don White and also purchased a Chrysler Lifetime Warranty at the same time. With 114k miles the engine failed to work. Chrysler denied the repair citing reasons that made no sense. Don White reached out to me and said "you are our customer and we will take care of you". Don White put in a new engine and they continued to keep me updated and they did a great job taking care of me while an engine was located. More

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Always professional and thorough. I especially want to give a shout out about James Johnson. What a professional! He is so knowledgeable, talks things out and offers suggestions that are right on! Thank y give a shout out about James Johnson. What a professional! He is so knowledgeable, talks things out and offers suggestions that are right on! Thank you James More

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James in service is the best. He is very knowledgeable, honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to any honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to anyone and everyone. More

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Will Williams (sales) & James Johnson (service) - Both are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from Will and we will keep coming back as long as he is there! James was very helpful getting my truck in for service. The truck was completed in a timely manner and his customer service is on point. This was my first oil change and tire rotation for my new Ram truck. :) Very happy customer! More

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Van is 7 years old and required extensive work to the tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for! The van was full of greasy hand prints when picked up the car wash was down for repairs I was told. More

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Convenient shuttle service to and from Dealership while repairs being made. Friendly and knowledgeable service agents. All costs discussed up front, and additional findings needing attention explained ca repairs being made. Friendly and knowledgeable service agents. All costs discussed up front, and additional findings needing attention explained carefully, along with options. More

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Your sales staff communicates well before the customer reaches the dealership, does a lot of legwork to balance financing and inventory, to find a fit for what I wanted and the parameters of the deal. I reaches the dealership, does a lot of legwork to balance financing and inventory, to find a fit for what I wanted and the parameters of the deal. I honestly did not think I could get into a new vehicle, and Don White's sales staff impressed and surprised me. I had some past service issues, but with this purchase, coming back the next day to take care of some owed items (dealership to me, me to dealership) the service write handled it well and efficiently. More

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