James King
James King at Mall of Georgia Ford
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James King | Page 2

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.2
103 Reviews

Dealership Experience

22 yrs, 5 mos

Industry Experience

22 yrs, 5 mos

4.2

103 Reviews

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103 Reviews of James King

February 18, 2024

Dealership Rating
Employee Rating

Thank you mall of ga ford for years of fantastic service . You guys take care of me and I appreciate your hard work . Look forward to a new year of service. Thank you very much for everything you do for me More

by MARCBORNHORN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull , Alan

January 17, 2024

Dealership Rating
Employee Rating

Good service good waiting room. Good price good work on vehicle fair price friendly place More

by Rickyphillips40
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 19, 2024

Mall of Georgia Ford responded

Hi Ricky, Thank you for your review. We are so glad our team provided you with good service. We hope you continue to use Mall of Georgia Ford for all of your auto needs.

January 08, 2024

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Employee Rating

Good fast service, cool yellow car in the back lot. Will come back for additional services. More

by Airbornrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for the review. We welcome you to use our service department for excellent service. We look forward to seeing you soon!

January 07, 2024

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Employee Rating

Had a weird noise which was difficult to hear for them. They called me and I told them how to recreate the noise. The did what I said and fixed the problem quickly. More

by KCM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

HI there, thank you for your review. We are happy to hear our service department was prompt and provided great service. We welcome you back into our store the next time you have any auto needs.

November 29, 2023

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Employee Rating

Best Ford dealership in the southeast hands-down. If it wasn’t for Alan, Scott, Chris and Darreyell the establishment would fall apart. Thanks for always being there for me and my vehicle. More

by MCCONKEYNATHAN
Service Price Transparency
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Recommend Dealer
Yes

November 24, 2023

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Employee Rating

All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More

by scharle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Ashlynn Van Hees , Sterling And Chris

November 23, 2023

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All employees were helpful, friendly and made me feel right at home. I will enjoy my next visit. More

by pflyingmonkey123
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Recommend Dealer
Yes

November 04, 2023

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The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

November 03, 2023

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Employee Rating

Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
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Recommend Dealer
Yes
Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 25, 2023

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Employee Rating

Messed up my car. They were not thorough with work or communication. Will not be bringing my vehicle back there. More

by Seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 26, 2023

Mall of Georgia Ford responded

We are sincerely sorry to hear about your negative service experience. Your satisfaction is of the utmost importance to us, and we regret that we did not meet your expectations on this occasion. We take your feedback seriously and will be reviewing our processes to identify areas where we can improve our service quality and communication. We want to ensure that all our customers have a positive and hassle-free experience when visiting our dealership.

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